Progression Officer - Apprenticeships

Working Hours: 17.5.

Location: Remote/Homeworker.

Contract Type: 1 Year Fixed Term Contract

As our student numbers increase and we continue to diversify our programmes and portfolio, we are looking for high-calibre people to join our Assessments team as a Progression Officer - Apprenticeship

s
This is a fantastic opportunity to enter a well-established and respected department. As Progression Officer - Apprenticeships, you will be working as part of the Assessments team to provide an excellent standard of customer service and assist with the smooth operations of the department ensuring effective and high quality administration is provided to apprentices and staf

f.You will be dealing with enquiries from, apprentices, client firms and staff ensuring accurate and professional responses at all times in line with policies and procedures of the Universit

y.
You will be/have a team player with excellent interpersonal skills, self motivated and customer focuse

d.
As a Progression Officer - Apprenticeships, your key responsibilities will incl

• ude:Marking Process: Oversee the administration and coordination of marking for all exams and assessments, working closely with academic staff, assessment officers across campuses, and external examiners to ensure efficient handling of scri
• pts.Examinations: Manage the allocation and distribution of exam materials, ensuring apprentices receive the correct information and that all exams are conducted in accordance with University of Law procedu
• res.Examination Board: Prepare provisional final results and all related documentation, liaising with programme leads to ensure accur
• acy.Results Management: Calculate, publish, and distribute accurate provisional/conditional results, ensuring timely updates to all relevant Excel spreadsheets. Coordinate with academic staff and programme leads for award notifications, resits, and further attem
• pts.Concession Applications: Administer and update records for apprentices who are absent from exams or assessments due to concessions, ensuring procedures are follo
• wed.Special Facilities: Collaborate with the Disability Support Team to arrange adjustments for apprentices requiring special facilities during assessme
• nts.Records Management: Maintain an organised, accurate filing system for exams and assessments, ensuring the student database (UNIT-e) is consistently updated with all apprentice and assessment informat
• ion.Communication: Ensure clear, timely, and confidential communication with apprentices and staff regarding exams and assessme
• nts.SQE1 Preparation Materials: Provide accurate and up-to-date information on SQE1 preparation materials to apprentices, clients, and colleag
• ues.External Organisations: Liaise with third-party partners involved in apprentice progression, particularly regarding Disability Support adjustme
• nts.Timetabling: Work closely with the timetabling team to ensure timely adjustments for apprentices requiring support, verify appointments, and manage communication regarding assessment schedu

les.
We are looking for people who are/

• have:Experience of working within an education setting in a student-facing
• roleExperience of managing and implementing complex administrative processes used in a busy office within a complex organis
• ationExperience of providing information, advice and guidance to individuals on a one-to-one
• basisRelevant experience in the provision of high-quality customer se
• rviceExperience of dealing with confidential and sensitive inform

ation
Be

nefitsOn top of a competitive salary, we provide a generous annual leave entitlement of 30 days, and there’s a rewards package that inc

• ludes:Private Medical Scheme and Life Ass
• uranceContributory Pension
• SchemeTraining and Qualifications (including Course Sponsorship/Fee Dis
• count)Season Ticket Loans and Student Dis

counts
Our A

pproachWe are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our emp

loyees.
We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the ULaw Talent Acquisition Team talentacquisition@la

w.ac.uk.
Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced

sponsor.
Some posts within the University are subject to a DBS check - you will be notified of this during the applicatio