Working Hours: 28 hours per week
Location: Remote/UK
Contract Type: Fixed Term up to 12 months
We are currently looking to recruit a Student Wellbeing Advisor to join our on-line campus Student Support Services team. The position is covering a period of maternity leave for around 12 months, working 28 hours per week (across 4 days) on a homebased/remote basis from a UK location.
Our Student Support and Wellbeing Services offer support to students and help them to overcome concerns and difficulties, as well as contributing to positive mental, financial and physical wellbeing, whilst helping students to achieve their full potential.
This is a fantastic opportunity to enter a well-established and respected department. As a Student Wellbeing Advisor you will provide advice, support and guidance predominately around wellbeing related issues to students at The University of Law.
As our Student Wellbeing Advisor, you will:
- Provide a triage service for students experiencing mental health difficulties and refer on to appropriate services, either within or external to the University
- Provide advice, guidance and information to academic programme staff on supporting students to overcome personal barriers to learning.
- Offer support to students who are experiencing emotional or practical difficulties that are affecting their learning. This includes undertaking an initial assessment of the presenting issues
- Manage a case load of student welfare and wellbeing matters, reviewing support needs and logging student outcomes to include communicating with tutors, academic coaches and other central services
- Organise and deliver engagement and retention-focussed workshops, webinars and events, suitable and appropriate for domestic and international students
We are looking for people who are/have:
- Experience of working within a wellbeing or student advice department ideally in an educational setting
- Excellent customer service, listening and negotiation skills
- Confident in crisis management and conflict resolution
- Ability to develop effective relationships
- Use of initiative to work efficiently and effectively
- The ability to empathise and offer effective practical and emotional support to students in distress
- Experience of safe and effective record keeping
- Ability to work independently as well as part of a team
You can read more about our Student Support team by visiting https://www.law.ac.uk/students/support/
Closing date for applications is 9th October 2024 with interviews are expected to take place w/c 21st September 2024.
Benefits
On top of a competitive salary of £35,864 pro rata, we provide a generous annual leave entitlement of 30 days pro rata, and there’s a rewards package that includes:
- Private Medical Scheme and Life Assurance
- Contributory Pension Scheme
- Training and Qualifications (including Course Sponsorship/Fee Discount)
- Season Ticket Loans and Student Discounts
At The University of Law, you will work alongside other like-minded professionals who are passionate about driving innovation in higher education and delivering successful outcomes for our students.
Our Approach
We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.
We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the ULaw Talent Acquisition Team talentacquisition@law.ac.uk.
Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor.
Some posts within the University are subject to a DBS check - you will be notified of this during the application process.
