Offer summary
Qualifications:
Excellent written and verbal communication skills in English, Experience in a client-facing role, preferably remote, Strong analytical and problem-solving skills, Aptitude for working with data and numbers, Passion for delivering outstanding customer service.
Key responsabilities:
- Provide expert support to talents on payroll questions
- Create and maintain knowledge documentation for payroll regions
- Ensure timely resolution of customer requests
- Build trust and strong relationships with clients and talents
- Advocate for customer needs to drive process improvements