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Regional Coordinator, Member Engagement

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Canada

Offer summary

Qualifications:

3-5 years of volunteer engagement experience, Experience in event planning or project management, Strong organizational and time management skills, Effective verbal and written communication skills, Proficient in Microsoft Office applications.

Key responsabilities:

Recruit and develop Foresters member volunteers
Plan and execute community volunteer events
Support Member Engagement strategies execution
Provide consistent communication to members
Track and report member engagement data

Foresters Financial Financial Services Large https://www.foresters.com/

1001 - 5000 Employees

See more Foresters Financial offers

Job description

Career Opportunity

Role Title

Regional Coordinator, Member Engagement

Purpose of role

Reporting to the Team Lead, Member Engagement Operations, the Regional Coordinator, Member Engagement will be the face of Foresters Financial within their Region. The successful candidate will be responsible for recruiting skilled, enthusiastic Foresters members who are engaged in Foresters Purpose and for continuing to nurture relationships and build a healthy pipeline of volunteers to drive new engagement in Foresters Member Network. This role requires a flexible work schedule including nights, weekends, and travel within their Region. Hours will fluctuate throughout the year depending on when activities take place.

Job Description

Key Responsibilities

Development of Foresters member volunteers through a series of in person and virtual activities
Execute community volunteer and Foresters Moments events, primarily on weekends and evenings, with focus on urgent/critical branch council areas (travel required)
Attend member led activities to engage with volunteer event hosts and the attendees
Identify innovative activities to support Foresters Purpose and member development
Identify and develop members with potential for leadership, including skill development and recruitment to serve on Branch Council in their Region
Support Member Engagement strategies (Governance, Benefits, Marketing and Partnerships) by assisting Team Leads and Specialists in execution and monitoring
Support partnership and sales activities, as well as Leadership and three country webinars
Guide members to develop the desired skills, qualities, and confidence needed to be a successful volunteer leader within Foresters
Track, monitor and provide up to date data about member status in the pipeline, according to the member journey model
Provide consistent, accurate and streamlined communication to our members for continued engagement throughout the year
Collaborate with Governance team to strengthen the connection between the two teams to continue to grow the Member Network and support a seamless transition for our members
Provide photos and content for social media, Foresters Blog, annual reports, corporate sustainability reports, Foresters First Look etc.
Clear understanding of and adherence to legal, compliance, and privacy regulations
Administrative duties include daily review of email and Microsoft Teams, monthly pipeline tracker maintenance, monthly lead sheet updates, post activity reporting (including donation letters from benefitting community partners), monthly expense submissions, other annual online trainings and related tasks

Key Qualifications

Successful candidates must be positive, reliable, collaborative, adaptable, comfortable with change, and thrive in a fast-paced environment. Candidates must be able to perform the essential duties of the position, including:

Minimum 3-5 years of demonstrated successful volunteer engagement experience
Demonstrated experience successfully working with volunteers, including understanding volunteer motivation
Demonstrated community involvement and/or volunteerism
Previous experience in event planning or project management
Self-starter who can comfortably work independently from their home office
Ability to give and receive constructive feedback
Excited to learn new technology and skills
Excellent organizational and time management skills
Excellent verbal, phone, and written communication skills, including cold calls
Excellent attention to detail
Comfortable with public speaking and presenting
Demonstrated ability to handle multiple accountabilities simultaneously
Pragmatic thinker and problem solver
Demonstrated knowledge of Microsoft Office specifically Excel, Word, Teams, PowerPoint, and Outlook
Experience with measuring, recording and maintaining activity data information and results
A printer/scanner, email, internet, phone (unlimited calling plan) are required
Position requires travel within designated Region, must have access to own vehicle
Valid passport is required for occasional international travel

#LI-Remote

Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.

Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email accommodations@foresters.com in advance of your appointment.

Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.