"You don’t build a business. You build people, and people build the business.”
At Flex Technology Group, and our family of companies, we put people first. Join us and you’ll find that the focus is all about you. You’re recognized and treated as an individual. Your development is unique to you – tailored to your own wishes and needs – and will continue throughout your career with us. The only constant is that you will be challenged and stretched, but within a supportive environment, working with some of the brightest minds in the business. Flex Technology Group is a national company that has been featured as a Top 50 company to sell for by Selling Power Magazine and has been featured on the Inc. 5000 fastest growing company list for 12 years in a row.
Position Summary
Create, modifies and/or maintains contract setup for assigned portfolio of customers. Responsible for accurate and on-time billing. Completes billing health checks to proactively identify and resolve issues and determine root cause of problems encountered by billing and contract administration. Is engaged on all customer billing and contracts for assigned portfolio. Provides a high level of customer service to internal and external customers by demonstrating prompt and accurate attention to issues, requests and assists in resolving internal and external customer complaints for billing/invoicing. Works with collections team on customer disputes as required. This role pays $21.50-$23.00 to start.
Essential Functions and Responsibilities
- Perform contract billing tasks
- Provide meter information to our Partners based on customer assignments
- Assist with general billing inquires – Email and Phone Queue
- Contract record setup in database for accounts within assigned portfolio
- Contract revisions for continued adjustments
- Create custom invoice templates using Excel
- This role will support West Coast Hours 8-5 pm PST
Qualifications and Experience
- High Diploma or GED, some college preferred or 2 years equivalent job experience.
- Ability to work in a team setting
- General Office skills, including typing, phone use and Microsoft Suite
- Intermediate to Advanced MS Excel Skills and MS Access skills desired
- Attention to detail and record keeping skills
- Investigation and Problem-Solving skills
- Customer Service and communication skills
Benefits
- Medical / Dental / Vision and 401K
- To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
Flex Technology Group provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation, and training.
