Territory Manager, Mississauga/Niagara/Southwestern Ontario (Field Based)

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

Job Title:                             Territory Manager

Department:                     Sales - Canada

FLSA Status:                      Exempt

Position Overview:

The position is responsible and accountable for achieving sales quota through profiling, targeting, needs analysis and closing on targeted account customers consisting of Health Care Professionals (Endocrinologists, Internal Medicine Specialists, Pediatricians and Certified Diabetes Educators), key diabetes institutions and managed care organizations.  Results will be achieved through an account management approach, working with the internal field team members (CSS, RSM) and office-based Insulet teams (Market Access/Marketing/Operations).   

Responsibilities:

The Territory Manager is accountable for consistently achieving sales objectives and ensuring these sales are profitable and within the guidelines of Insulet’s defined sales and marketing practices. The role is responsible for influencing the positioning of Omnipod therapy in the treatment pathway and differentiating Insulet products and services from competitors. The role will work with and influence relevant HCPs to advocate for our products to achieve sales and market share expectations. The Territory Manager will expand business and brand loyalty within strategic accounts consisting of private practice, large diabetes clinics, hospital teaching institutions, and other major medical centers. They will call on all relevant customers to raise their level of awareness, provide market access and increase the demand for the Insulet product line within their defined geographic territory. This position will bear the responsibility of correlating any professional contact needed within the above-mentioned accounts with the operational, quality or customer service teams of Insulet.

• Meets/exceeds sales objective as well as market share within assigned geographic area
• Monitors sales performance and track key metrics
• Builds a strategic territory business plan and identifies opportunities of growth within the territory by analyzing sales data and market trends
• Develops and maintains superior relationships with key diabetes decision makers and influencers. Effective in implementing customer loyalty initiatives.
• Consistently exhibits a high level of proficiency and expertise in discussing and demonstrating Insulet Corporation products, as well as all related diabetes products including competitive products.
• Is knowledgeable in, and utilizes, clinical evidence to support customer influencing discussions.
• Creates customer networks within the territory to expand Pod therapy advocacy
• Consistently exhibits proficiency in demonstrating and training on all ancillary Insulet Corporation data management software.
• Maintains a high profile with decision-makers of the assigned strategic accounts.
• Facilitates and conducts required customer training programs.
• Maintains a high profile with the professional diabetes organizations in the assigned geographical area.
• Routinely contacts and manages sales promotions related to the assigned territory.
• Collaborate effectively and productively with colleagues in the commercial and corporate office.
• Consistently executes all field sales activities with a high degree of professionalism in accordance with established promotional guidelines.
• Completes all administrative duties in a timely fashion and works within the specified budget.
• Performs other duties as required

Education and Experience:

• Bachelor’s Degree or equivalent, with a minimum of 5 years’ experience in pharmaceutical and/or medical device sales
• Prior sales experience in the specialty of diabetes a plus.
• Demonstrated relationships with Endocrinologists strongly preferred.
• Prior industry, clinical, and diabetes training experience preferred.        

Skills/Competencies:

• Successful sales track record in a clinical environment
• Strong desire to win in a team environment
• Strategic thinker with demonstrable account management capabilities
• Displays track record of exceptional teamwork and is not afraid to challenge a team to win
• Excellent communication skills, both oral and written. Strong presentation skills.
• Can understand multiple viewpoints and creatively incorporate them into a solution.
• Ability to execute sales and marketing plan; ability to manage territory budget.
• Superior organizational and planning ability and pipeline management
• Ability to function in a fast-paced environment; results oriented.
• Ability to understand and utilize clinical evidence to influence decision makers behaviors  
• Proficiency with computers and Microsoft Applications (Teams, PowerPoint, Excel, Word)
• Salesforce experience strongly desired

Physical Requirements:          

• Valid driver’s license required.  Must reside within the geographic area of the assigned area.  This position requires regular business travel, mostly by car within a set geographic region. 
• Overnight travel and amount of air travel varies by territory, typically 2 – 5 overnights a month.
• Ability to carry and transport professional sales samples and literature.

NOTE: This position requires field-based working arrangements (travel within assigned territory required). #LI-Remote