Offer summary
Qualifications:
Minimum 1 year project experience, Experience at an MSP or service desk, Proficient in Mac OS, Windows, G-Suite, College degree or equivalent experience, Technical certifications preferred.Key responsabilities:
- Perform remote fixes and troubleshooting
- Support Service Desk level 1 and 2 issues
- Research and resolve technical problems
- Maintain operational documentation and procedures
- Monitor and report on daily operations