Offer summary
Qualifications:
Bachelor's degree preferred, 2+ years of customer service experience, Strong verbal and written communication skills, Ability to multitask with attention to detail, Basic knowledge of MS Office and Excel.
Key responsabilities:
- Provide timely and accurate customer support
- Respond to inquiries via phone, email, and web systems
- Process customer service requests per established policies
- Schedule services and manage order requests
- Resolve invoice questions and payment issues