Are you an exceptional leader with a keen eye for detail and a passion for logistics? Team Global Express is seeking a dedicated PM Operations Supervisor to drive excellence across our transport and logistics operations. In this role, you'll oversee all aspects of safety, performance, and team leadership for designated operational areas and processes. Your mission will be to manage resources and activities effectively, optimize profitability, and enhance business efficiency—all while ensuring a strong customer focus and maintaining a safe, engaging work environment. If you are committed to achieving high standards and leading a team to success, join us and make a significant impact in the world of logistics. Your next challenge awaits at Team Global Express!
Primary Duties & Responsibilities
Ensure customer focus is present in all activities undertaken by the team, at all times considering the impact on customer service delivery in decision-making
As a member of the site leadership team, proactively lead the team/workgroup by setting and maintaining work standards and behaviours, holding team members to account
Display a Continuous Improvement approach to constantly define more efficient and effective ways of working, increasing productivity and ensuring safety
Manage workflow in area of responsibility, at all times ensuring Standard Operating Procedures are followed and meet timeframes, productivity levels and other KPIs as set by Operational Management
Make sound and timely decisions regarding day-to-day operational matters within areas of responsibility and supervision, as per delegated authority
Coordinate, direct and deploy resources (labour, equipment) to ensure operational, productivity, commercial, and customer requirements are met
Effectively manage labour costs (eg. hours of work and approval of time for team members), ensuring that labour is managed within budget requirements and productivity is optimised
Continuous review of current and implementation of proposed work practices to ensure work can be carried out safely and in compliance with all Company, legislative and regulatory requirements
First-level engagement with team members on performance, conduct and productivity issues, absenteeism, leave requirements and associated matters
Provide regular constructive feedback to direct team, including undertaking regular safety conversation and applying effective recognition practices
Actively participate in toolbox sessions, leading discussion where required
Be the first point of contact for customer concerns and queries, escalating as required
Sound conflict resolution, coaching, training and presentation skills
Apply a proactive and preventative approach to HSE issues affecting the site and/or the work area
Accountable for compliance for self and team with all relevant legislative and regulatory obligations
Fatigue Management, Mass Movement and Load Restraint
Implementation of all Team Global Express Group, Divisional and BU-specific HSE requirements (Policies, Standards, Guidelines and associated processes and procedures), both within the area of supervision and across the site as part of the site leadership team
Ensure all team members are fully and properly inducted and are competent to undertake all tasks assigned to them in an appropriate and safe manner
Provide the necessary supervision to ensure that work practices are aligned with the relevant Standard Operating Procedures and work instructions
Ensure all team members operating plant and equipment, and those undertaking specific and regulated tasks (eg. Dangerous Goods) are appropriately trained, supervised and licensed
Identify hazards and risks, ensuring these are properly assessed and controlled
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
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