Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need.
Our mission is at the intersection of empathy and innovation — we promote mental well-being for people wherever they are.
Our vision is an empathetic world where nobody feels alone.
*Please Note: This position is limited only to candidates who permanently reside in Texas, Michigan, Illinois, North Carolina, or Florida at this time.
Supervisors are a critical position to the success of Crisis Text Line. You will provide real-time guidance to our remote volunteer Crisis Counselors in offering the best possible quality care to our texters. You'll take conversations with texters when needed, and will assist with high-risk situations including active rescues and mandatory reports. You're fostering, supportive, and always have both the texter and the Crisis Counselor experience top of mind
Who you are:
What you’ll do:
Requirements:
Reliable High-Speed Internet Required: Must have a stable high-speed internet connection to support seamless remote collaboration, virtual meetings, online job tasks, etc.
Pay Rate: $25.31 per hour
Crisis Text Line employee benefits are thoughtfully designed using an equity lens, acknowledging that we are all unique human beings with individual life circumstances that require flexibility and support.
Benefits include:
LifeStance Health
Protocall Services, Inc.
Cuemath
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Capella University