Offer summary
Qualifications:
3+ years of crisis intervention experience, Permanent resident in Texas, Michigan, Illinois, North Carolina, or Florida, Reliable high-speed internet required.Key responsabilities:
- Perform active rescues when necessary
- Monitor volunteer conversations for quality support
- Assist volunteer counselors with safety and coping skills
- Ensure code of conduct adherence and escalate as needed
- Provide real-time feedback on conversation quality