Role Details
Department: Workplace Management
Contract Duration: Half Day position; in office 4 hours/day
Work schedule: Monday - Friday | 10:00 AM - 2:00 PM SAST
Training Schedule: 1 week | Monday - Friday | 10:00 AM - 2:00 PM SAST
Work type and Location: Half Day | Availability to work on-site in Cape Town
Expected start date: October 24th, 2024
About Us
We connect talented people globally with innovative companies who want to build, transform, and scale their operations. We provide talented global teams, strategic expertise, and seamlessly integrated technology to extend the positive impact good business can have everywhere.
We are recognized as a Most Loved Workplace, and we think it’s because we believe that culture drives business success. We encourage our associates to bring their whole, authentic selves to everything they do at PartnerHero. So bring your experience and your talents, as well as your passion and everything else that makes you who you are. You will always be supported to do your best work at PartnerHero, enjoy your day-to-day, and thrive.
The Role
We are looking for a Part-time in-office Workplace Coordinator who can help us provide the same quality of service and excellence that our associates provide to our partner’s customers on a daily basis. This role will work closely with the IT Department, People Operations and Finance but will report directly to the Regional Workplace Manager.
They should be highly organized and have great time management skills, a customer experience mentality and the ability to roll up your sleeves when the time arrives. Supporting our associates with efficiency and in a timely manner is critical for this role.
You’ll be based in Cape Town and this role will require your in-office presence
What You’ll Do:
- Be committed to providing exceptional quality service for all employees and visitors.
- Assisting new hires with office access, office use, equipment minor configuration, equipment delivery, paperwork, and other similar tasks.
- Responsible for the physical and logistical aspects of the company’s facilities and working environment including maintenance, security, and amenities.
- Answering tickets through our workplace management system and other help desks
- Help enforce PartnerHero’s Biosafety Protocols to ensure office employees’ safety and health.
- Perform regular audits and maintain track of our office’s fixed assets.
- Assist in general office inventory/purchase tasks.
- Coordinate local and international courier packages.
- Relocate and properly distribute on-site IT equipment.
- Organize and filing documents.
- Be a liaison with local providers, coordinating product purchases and handling.
- Coordinate errands.
- Ensure Work from Home and Office associates have what they need to perform.
- Be highly responsive, responsible, and reliable.
What We Expect From You:
- Strong English proficiency
- Strong interpersonal, spoken and written communication skills
- Ability to interact with all associates, visitors, and providers effectively with the utmost care and efficiency
- Outstanding problem-solving and analytical skills
- Have the ability to move, lift, carry, push, and place items weighing more or less 10kg on your own
- Tech-savvy, with basic knowledge of Google Suite Services and basic hardware troubleshooting
Bonus Points- Experience in IT and/or Facilities at any level
- Front Desk experience
- Owns a vehicle (preferably)
What You’ll Get In Return:
- Part-time with the potential for overtime if requested
- Competitive compensation based on experience
- Attractive benefits package including medical aid, and assistance programs
- Access to free posture-based fitness workouts from home
- Paid Sabbatical Leave
- Training opportunities provided by PartnerHero and outside entities
- 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross functional development
Company Culture Is At Our Core
Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions.
- Care for others - Cooperate, empathize, and seek opportunities to put each other first.
- Embrace growth - Expand your mind by taking calculated risks, developing your skills, and staying open to change
- Manifest trust - Trust is the bond that allows us to work at our highest levels, as members of a team, in a unified direction. It is continuously earned by delivering on our commitments.
- Take ownership - Doing the right thing should come naturally.
- Be humble - Seek guidance, receive feedback, ask questions, and listen to your colleagues
PartnerHero is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact [email protected].
PRIVACY NOTICE
PartnerHero is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.
To understand more about PartnerHero’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center here.
