Offer summary
Qualifications:
Experience in a customer-facing role, Knowledge of energy sector preferred, Familiarity with Zendesk or similar software, Strong written and verbal communication skills, Proficient in project ownership and attention to detail.Key responsabilities:
- Guide onboarding process for new customers
- Deliver engaging training sessions on software
- Create and maintain clear documentation
- Serve as primary contact for customer inquiries
- Develop strong relationships with clients