Application Support Analyst II

Job Description

• Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

  About the team

  Diverse collaborative team of individuals dedicated to providing excellent production support to various global banking customers. 

  Test, maintain and support applications software that is delivered. Develop, test, implement, maintain, and support batch and environment scripting. Work closely with customers, business analysts and team members to understand business requirements that drive analysis and design of quality technical solutions ensuring alignment with business and IT strategies and complying with FIS architectural standards. Provide customer production support of application and environments as well as assist with batch processing when needed

  What you will be doing

  This position provides production support to various client environments by debugging error logs, research of data entry issues, maintaining system availability, assisting with batch processing, and environment configuration.

  • Provides application software development services or technical support typically in a defined project.
  • Develop scripting logic for software applications when needed or analyzes and modifies logic in existing applications.
  • Tests, debugs, and maintains software applications.
  • Demonstrates an understanding of FIS systems and the financial services industry.
  • Writes technical specifications and other forms of documentation.
  • Suggests technical alternatives and improves/streamlines processes and systems.
  • Completes project assignments and special projects commensurate with job expectations.

  What you bring:

  • General understanding of common systems architecture patterns
  • Willingly shares relevant technical and/or industry knowledge and expertise to other resources
  • Excellent decision-making, problem-solving, team, and time management skills
  • Strong understanding of SRE principles (SRE Certification preferred)

  • Experience with at least 3 of the below technologies:

  Kubernetes Python Linux SQL Splunk Dynatrace Oracle

  Added bonus if you have: (OPIONAL)

  • Kubernetes; Linux; Python (Programming Language); Structured Query Language (SQL)

  • Hadoop, or Hive

  What we offer you

  The chance to work on some of the most challenging, relevant issues in financial services & technology

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

  • A fantastic range of benefits designed to help support your lifestyle and wellbeing

• LI-MKF

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $73,250.00 - $119,400.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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