Solutions Engineer

About Reality Defender

Reality Defender provides accurate, multi-modal AI-generated media detection solutions to enable enterprises and governments to identify and prevent fraud, disinformation, and harmful deepfakes in real time. A Y Combinator graduate, Comcast NBCUniversal LIFT Labs alumni, and backed by DCVC, Reality Defender is the first company to pioneer multi-modal and multi-model detection of AI-generated media. Our web app and platform-agnostic API built by our research-forward team ensures that our customers can swiftly and securely mitigate fraud and cybersecurity risks in real time with a frictionless, robust solution.

Youtube: Reality Defender Wins RSA Most Innovative Startup

Why we stand out:

• Our best-in-class accuracy is derived from our sole, research-backed mission and use of multiple models per modality

• We can detect AI-generated fraud and disinformation in near- or real time across all modalities including audio, video, image, and text.

• Our platform is designed for ease of use, featuring a versatile API that integrates seamlessly with any system, an intuitive drag-and-drop web application for quick ad hoc analysis, and platform-agnostic real-time audio detection tailored for call center deployments.

• We’re privacy first, ensuring the strongest standards of compliance and keeping customer data away from the training of our detection models.

The Role

Reality Defender is seeking an NYC-based Sales Engineer. This role will join the Engineering team while being the appointed support for the Growth Team during the sales process -- demo’ing our deepfake detection platform, solutioning potential API integrations with prospective clients and generally acting as the technical point of contact for potential clients from qualification through pilot to successful contract signing. You will work closely with both technical and non-technical stakeholders, acting as a translator between the two worlds.

***Open to US Remote Employees

Engineering Responsibilities

• Proficiency in Python, Java, NodeJs, Typescript, Go with a strong emphasis on adapting scalable software solutions to customer needs

• Experience working with Docker and Kubernetes

• Experience with AWS, Google Cloud, Azure and On-Premises

• Experience with version control, continuous integration, and continuous delivery concepts

• Deep understanding of testing, continuous integration, build, deployment & monitoring

• Database experience with PostgreSQL, SQL Server, NoSQL, or similar database technologies

• Experience in frontend technologies, like TypeScript, Remix, Next.js, Remix, Tailwind CSS

Sales Responsibilities

• Deliver technical product demos and presentations, and be the technical POC during pilots

• Think on your feet to provide real time recommendations during client interactions and scope technical integrations based on client requirements

• Communicate cross-functionally with Product and Engineering to troubleshoot integrations and be the voice of the technical customer internally

• You will connect with peers throughout Reality Defender to learn, contribute, and share best practices

• You own the technical sales process from stem to stern, working in tandem with our Head of Growth to identify, qualify and scope opportunities, build and maintain account plans, and execute proof of concept engagements as needed to convert opportunities into technical victories.

• You're constantly building and maintaining strong relationships with key customer stakeholders as well as the reseller partners and internal Reality Defender resources who all contribute to the success of your customers.

• Become a trusted advisor amongst our prospects and customers in order to gain mind-share and ensure project success

About You

• Bachelors or equivalent and 4 to 8 years of relevant experience in Engineering and/or AI.

• Background in Software Engineering or something similar is a plus.

• Exemplary real-time problem solving skills, ability to analyze complex scenarios and architectures and provide guidance on the fly

• Excellent knowledge and proven experience selling to the enterprise customer. Government experience not required, but a plus

• You understand SaaS-based technologies and their implications for the enterprise

• Strong problem solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure

• You have outstanding verbal and written communication skills. Your presentations and demos for prospects, partners and customers are crisp, informative, and tailored to your audience, be they executives, architects or operators

• Willing to travel as needed