Offer summary
Qualifications:
Bachelor’s Degree in Business, Marketing, or related field, 3-4 years experience in sales, account management or customer success, Preferably in technology or SaaS environment, Experience with Salesforce, Gainsight, Outreach is a plus, Strong negotiation and closing skills.
Key responsabilities:
- Engage with customers to ensure satisfaction and growth
- Lead renewal process including contract negotiations
- Develop strategies to increase customer investment
- Conduct regular reviews to monitor customer satisfaction
- Use data for improving customer success strategies