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Senior Industry Business Analyst - Australian Workers’ Compensation

extra holidays - extra parental leave

Remote:

Full Remote

Contract:

Full time

Salary:

29 - 29K yearly

Experience:

Senior (5-10 years)

Work from:

Australia

Offer summary

Qualifications:

5+ years experience in general insurance industry, focused on workers compensation, 3+ years IT experience as subject matter expert or business analyst, Subject matter expertise in Australian workers compensation schemes, Familiarity with Insurance modeling and modern software applications, Proficiency in English, both spoken and written.

Key responsabilities:

Provide context to Product Managers designing features
Research and summarize insurance manuals and regulatory publications
Support implementation teams with requirement interpretation
Elicit, analyze, and validate stakeholders' business needs
Act as a subject matter expert for customers and teams

Guidewire Software Large https://www.guidewire.com

1001 - 5000 Employees

See more Guidewire Software offers

Job description

Are you an Australian workers compensation insurance industry professional? Do you have deep knowledge of workers compensation schemes and implementing those schemes in enterprise insurance systems? Are you looking for a new challenge? Then join us at Guidewire Software and help set the direction for the next generation of workers compensation insurance solutions for the Australian market.

Our industry business analysts are our insurance experts within the product management team. Your primary responsibility would be to explain and represent the Australian workers’ compensation insurance industry to the product development organisation.

Your background should be in workers’ compensation insurance, with roles at insurers, brokers, software vendors, or others within the insurance vertical. Maybe you’ve been an underwriter or underwriting manager, claims manager, a business analyst, or a product manager. You should have a high degree of comfort with technology, and exceptional analytical and communications skills. You should also be comfortable both engaging in product design discussions with developers and presenting to prospective customers.

Because of our strong commitment to quality across the development team, you will also support the creation, execution and validation of robust functional and integration test cases that truly reflect how our customers would exercise our solutions.

Your responsibilities will include:

Providing context and perspective to the Product Managers designing and prioritising features for our products.

Research of insurance industry questions, including interpretation and summarization of insurance manuals, and publications from professional organisations or regulatory bodies.

Helping implementation teams to understand and interpret the requirements being given to them by insurers.

Being the insurance expert who can help customers, prospective customers, engineering, QA, support, sales, and other groups with questions.

Eliciting, analysing, specifying, and validating the business needs of stakeholders, be they customers or end users.

Collaborating with sponsors to determine feature scope and vision.

Proposing solutions for representing Australian content in Guidewire products, and identifying and communicating platform gaps where they exist.

Creating sample policies, claims and other relevant data and validating test results to support application feature design.

Acting as a subject matter expert on their line(s) of business for customers implementing Australian local content.

Documenting known issues and workaround for release notes.

Participating in Guidewire events as a subject matter expert.

Must have Skills and Experience:

5+ years of experience in the general insurance industry, focused on workers compensation.

3+ years of experience on the IT side of the general insurance industry working as a subject matter expert or business analyst on a workers compensation implementation project.

Subject matter expertise in Australian workers compensation schemes. Additional familiarity with Australian general insurance is a bonus.

Technical capacity - you should feel comfortable with non-code technical artefacts that describe application configuration and be able to communicate with the engineering team on tactical technical decisions.

Familiarity with Insurance modelling.

Familiarity with modern, rules-based, configurable software applications.

Ability to translate high level requirements into detailed product specifications.

Ability to manage complex initiatives with limited supervision.

Exceptional written and oral communication skills.

Good decision-making and analytical skills.

Ability to excel in a team-oriented environment. Experience with agile software development is a plus.

A real passion for Insurance, software systems and problem solving.

Proficiency in English, spoken and written, is required for this role

Familiarity with one or more applications from Guidewire InsuranceSuite is desirable

Other requirements

Must have the right to work in Australia

Guidewire Software is a leading provider of flexible, enterprise software products focused on servicing the USD$1.5 trillion property and casualty (general) insurance industry. Our products enable companies such as Suncorp, IAG and QBE to efficiently run their high volume, complex and mission-critical insurance operations, including underwriting, policy administration, claims, and billing. Guidewire is headquartered in San Mateo, California, with regional development centres in Dublin, Kraków, Kuala Lumpur, Tokyo, Chennai and Toronto.

Insurance is the most complicated and under-served software market in the financial services space. The applications we build are large and extraordinarily complex, and support the needs of customers across the diverse global property and casualty insurance market.

If working in a fast-moving, low-bureaucracy environment sounds good to you; if you'd like to work with a team of great engineers, and you would enjoy being part of a financially strong and growing company, then please contact us. If you'd like to learn more about our work environment, please visit http://careers.guidewire.com.