Offer summary
Qualifications:
Ability to diagnose customer issues quickly, Excellent written and verbal communication skills, Empathetic and customer-focused approach, Proficiency with Microsoft productivity tools, Self-starter with attention to detail.Key responsabilities:
- Own the post-sales process for clients
- Provide resolutions and share information
- Conduct training and map client data
- Gather feedback to shape product features
- Support clients in adopting best practices