Offer summary
Qualifications:
3-5 years of customer support experience, Proficient in English communication skills, Basic knowledge of HTML and CSS, Familiarity with learning management systems, Background in IT is preferred.Key responsabilities:
- Curate engaging online learning courses
- Provide operational assistance for online sessions
- Engage and assist customers through support channels
- Maintain records of customer interactions
- Address inquiries and escalate complex issues