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Community Moderator

Remote:

Full Remote

Contract:

Internships

Experience:

Entry-level / graduate

Work from:

United States

Offer summary

Qualifications:

Currently enrolled or recent graduate in Marketing, Communications, Finance, or Business, Strong interest in finance and investing, Excellent written and verbal communication skills, Familiarity with social media platforms, Ability to analyze data for insights.

Key responsabilities:

Engage with the Stocktwits community
Curate and schedule engaging content aligned with the brand
Moderate the community to maintain a positive environment
Assist in organizing community-driven events
Track engagement metrics and provide reports

Stocktwits

51 - 200 Employees

See more Stocktwits offers

Job description

DISCLAIMER: There may be incorrect openings posted on third party websites. Be advised that all of our current openings are posted on our Careers page - check that out to stay in the know!

About Us

About Stocktwits:

Stocktwits is the world’s leading social network and community for investors and traders. Our platform connects millions of users who are passionate about finance, investing, and trading, offering real-time conversations, market insights, and trading ideas. We combine innovative technology with a deep understanding of financial markets to create a dynamic and engaging user experience.

We are building a team of motivated and enthusiastic Community Moderators. In this role, you will support our community management efforts by engaging with users, curating content, and helping to foster a positive and dynamic environment for our finance-obsessed community. This is a great opportunity for someone looking to gain hands-on experience in social media management, community building, and digital marketing within the financial sector.

About The Role

We are building a team of motivated and enthusiastic Community Moderators. In this role, you will support our community management efforts by engaging with users, curating content, and helping to foster a positive and dynamic environment for our finance-obsessed community. This is a great opportunity for someone looking to gain hands-on experience in social media management, community building, and digital marketing within the financial sector.

What You'll Do

Community Engagement:

Monitor and engage with the Stocktwits community on the Stocktwits Platform
Respond to user comments, questions, and messages in a timely and professional manner.
Assist in organizing and promoting community-driven events and live-streams

Content Curation:

Help curate and schedule engaging content that aligns with Stocktwits’ brand voice and tone.
Identify and share trending topics, popular tickers, and user-generated content to keep the community informed and engaged.
Assist in the creation of visual content such as infographics, charts, and social media graphics.

Community Support:

Assist in moderating the community to ensure a respectful and positive environment.
Gather user feedback and report trends or issues to the Community Manager.
Support user onboarding by providing resources and answering questions about the platform.

Analytics & Reporting:

Track community engagement metrics and provide regular reports on user activity, popular content, and growth trends.
Assist in identifying opportunities to improve community engagement and support efforts.

Qualifications

Education: Currently enrolled in or recently graduated from a relevant degree program (e.g., Marketing, Communications, Finance, Business).
Interest in Finance: A strong interest in finance, investing, and the stock market is essential.
Communication Skills: Excellent written and verbal communication skills, with the ability to engage users in a friendly and professional manner.
Digital Savvy: Familiarity with social media platforms and basic digital marketing principles.
Analytical Skills: Ability to analyze data and draw insights to improve community engagement.