The salary range for this job will be $88,000 - $121,000/year + Bonus
As a Consultant (Consumer Insights) professional, you’ll be a vital member of Numerator's team focusing on a core set of clients and ad-hoc projects. Your responsibility is to serve as the day to day point of contact, engagement lead, and project manager for Numerator’s Fortune 100 and fast-growing strategic customers that span Consumer Packaged Goods (CPG). Your goal will be to serve as a trusted adviser with your client – including looking for additional opportunities as well as an annual business review of accomplishments.
- Interface directly with clients’ consumer insights, shopper insights, category management, brand management, and field teams, supporting their most pressing business questions and challenges
- Regularly leverage Numerator’s consumer panel and survey data to deliver analytic insights and data-driven stories that address Numerator’s strategic customers goal of driving increased sales and improved marketing effectiveness
- Together with supporting client services team members, drive your assigned client(s) engagement and utilization of contracted resources (consulting hours, platform access, survey credits, and custom projects) to maximize return on investment, build success stories that help drive business results, and provide- an opportunity to expand relationships beyond existing parameters
- Work with clients and Numerator’s product team in developing, prototyping and piloting new solutions and enhanced capabilities. Bring the voice of customers back to the greater Numerator organization to help drive the growth of the business
- Possess a deep understanding of Numerator solutions and services including key differentiators versus legacy approaches and competing offerings
- Support sales efforts by participating throughout sales cycles and presentations as a subject matter expert and Numerator solutions guru, including occasional product demonstrations
- Generate thought leadership content for clients, from webinars, and training materials, to blog posts and industry presentations
- Travel, as required, to support the above responsibilities
What You'll Bring to Numerator
- Skilled at building and managing customer relationships, including stakeholder management
- Comfort proactively diving into the data to find the right data points to answer business questions and create compelling stories for clients
- Project management skills are key to success in this position
- Strong MS Excel, PowerPoint, and Word skills a must; additional skills/experience with Python, and SQL are a plus but not required
- Knowledge of competitive product offerings including, but not limited to Retail Loyalty Card systems (Dunnhumby, 8451), National Consumer Panel (NCP), Nielsen, Circana, Ibotta, Catalina, or 1010 Data
- Excellent oral and written communication skills
- Strong presentation skills, with experience presenting directly to clients and prospects with varying levels of experience from analyst to executive leadership
- CPG and Retailer knowledge, including knowledge of consumer and category insights. Must be able to speak the language at a granular level of detail, understand their key strategic initiatives and how consumer data can be leveraged to achieve their goals
- Deep understanding of both syndicated and household panel data (Nielsen/Circana and/or retail POS and loyalty data)
- Skilled at building and managing customer relationships, including stakeholder management.
- Comfortable proactively diving into data to find the right data points to answer business questions and create compelling stories for clients.
- Strong project management skills are key to success in this position.
- Proficiency in MS Excel, PowerPoint, and Word is a must; additional experience with Python and SQL is a plus but not required.
- Knowledge of competitive product offerings, including but not limited to Retail Loyalty Card systems (Dunnhumby, 8451), National Consumer Panel (NCP), Nielsen, Circana, Ibotta, Catalina, or 1010 Data.
- Excellent oral and written communication skills.
- Strong presentation skills, with experience presenting directly to clients and prospects at various levels, from analysts to executive leadership.
- Deep understanding of both syndicated and household panel data (Nielsen/Circana and/or retail POS and loyalty data).
- Knowledge of CPG and retailer insights, including an ability to speak the language at a granular level and understand key strategic initiatives and how consumer data can be leveraged to achieve goals.
Experience Required
- Bachelor’s Degree (required) or Master’s Degree (preferred) with 3+ years relevant experience
- Experience in CPG, including roles in Brand Marketing, Market Research, Category Management, Shopper & Consumer Insights, or as a service provider to these functions
- Experience in consulting, product, sales support, and/or service delivery functions in the relevant software industry (e.g., Nielsen, Circana, etc.) is ideal.
- Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries (e.g., Nielsen, Circana, Dunnhumby).
- Experience as a power user of Microsoft Excel and Business Intelligence software such as Tableau, Business Objects, etc.
What we offer you
- An inclusive and collaborative company culture
- An opportunity to have an impact on our growing teams and organization
- Ownership of platforms and environments with industry leading product
- Market competitive total compensation package
- Volunteer time off and charitable donation matching
- Strong support for career growth, including mentorship programs, leadership training, access to employee resources groups
- Regular hackathons to build your own projects and work with people across the entire company
- Great benefits package including medical/vision/dental insurance, unlimited PTO, and 401k plus matching
There is strength in numbers - We are the Numerati
Numerator is 2,000 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation.
Being part of the Numerati means that we’ll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more — we’re always finding ways to better support, celebrate and accelerate our team.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law.
While some roles can be remote, Numerator is only able to hire in many, but not all, states and provinces. In certain cases, if you are not located in a specific area where Numerator is able to hire, you may not be eligible for employment.
