We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today!
Senior Business Travel Production & Publicity Consultant (Remote)
Full time, London, United Kingdom
37.5-hour week, working a rotating shift pattern, between 0800 and 1900 and on public holidays when rostered.
You'll be working for Netflix, the world's leading streaming service.
With an operation that covers 190 countries and that's transformed so many lives, you'll have excellent travel knowledge with proven experience in publicity travel. You'll be dynamic and flexible with both your hours of work and work location and be passionate about providing first-class customer service as you move your travelers around the globe. A love of films, TV, and media is a definite plus point, as you'll be working closely with Netflix personnel as part of their core support network.
You’ll love the challenge of the fast-paced world of production and publicity travel and will work closely with your network during key stages of location search, filming, and post-production. You’ll appreciate that no two days are ever the same and will welcome the chance to play a role in the drama. As one of our Production Travel experts, you will be the ‘go-to’ person for productions that could be in the UK or globally. As one of our Publicity travel experts, you will be the ‘go-to’ person to Netflix Publicists for events, premieres, and junkets.
As a Senior Business Travel Consultant, you will confidently offer expert guidance and be keen to share your knowledge. You will want to assist our clients in perfecting their travel plans. You will be calm and reassuring, and no challenge will be too much trouble. You will be able to offer hints and suggestions and will enjoy making recommendations. This could be for a great place to stay, the best seat onboard, the latest special offers, or just ways to make their journey run more smoothly. And, of course, you will help our clients travel within their company policy wherever possible and immerse yourself in the Netflix culture.
As a Senior Business Travel Production & Publicity Consultant, you will
- Accurately and efficiently handling incoming travel requests via multiple channels e.g., phone, emails for Netflix Productions and Publicity departments. Travel could be for A-listers, VIPs, Talent, Press, Production crews and groups.
- Provide creative solutions to ensure the publicist's requirements are met
- Understand the needs of Productions and appropriately guide them to the best solutions for all services required (Air, Hotel, Chauffer cars, M&G)
- Handle amendments, cancellations, and schedule changes, including the recalculations of domestic and international airfares
- Handle accommodation, meet & greets, chauffeur cars, lounges, and other VIP services
- Ensure accuracy in itineraries and back-office invoicing and billing
About You
- Senior business travel experience in Entertainment or VIP Travel is essential
- A strong working knowledge of Sabre GDS and good fares and ticketing expertise
- Good worldwide geography and keen attention to detail
- Flexibility to switch between Production and Publicity travel bookings depending on demand
- Proven excellent customer service provision and problem-resolution skills
- Experience with handling small or large groups would be preferred
About Us
We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!
BCD helps people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves.
Learn more about BCD Travel.
Website – https://www.bcdtravel.com/media-entertainment/
You’ll be offered
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
