Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
About the Team
Compute, Observability and Reliability (COR) is focused on providing reliable, scalable and cost efficient infrastructure platform services that enable Outreach engineering teams to deploy and operate enterprise grade cloud services. We are one of the squads in the Foundations organization, which is a collection of squads dedicated to engineering enablement: infrastructure, services, storage, tooling, documentation, processes, and more. COR works closely with many other squads across the company for everything from optimizing our infrastructure costs & engineering efficiency to providing systems to scale our application platform to multiple geographies.
The Role
A Staff Site Reliability Engineer (SRE) in the COR team is responsible for creating and maintaining our Kubernetes platform as well as cloud configuration and most of Outreach’s infrastructure. Every SRE in our team is expected to be empathetic to our customers (other engineers) and focused on overall performance and reliability of systems we own. A Staff SRE, specifically, is expected to be fully self-reliant and able to independently drive medium sized technical projects.
Our Site Reliability Engineers are usually iterating on our planned projects on a day to day basis. Our main focus is to always ensure that we spend more time improving our platform, making it more performant, scalable and also making it easier for the other software engineers to do their jobs. However, we are occasionally disrupted by urgent circumstances (read: alerts). When confronted with disruptive events, we strive to codify what we've learned and feed that information back into how we plan and prioritize our work.
Location
While we are remote-friendly, we remain an "office-centric" company. The workplace is based in Prague, Czechia.
This is a full-time, permanent role, not eligible for contractors and for work from other countries.
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Your Daily Adventures Will IncludeWorking on team-wide projects and initiatives mostly focusing on improving the platform we are responsible forRecurring upgrades of K8s platform and installed K8s add-onsImplementing new tools/projects (Kubecost, Cloud-custodian, Karpenter,…)Improving our general infrastructure management by either replacing outdated parts or creating new ones from scratchSupporting & helping other engineers at OutreachReacting to incoming requests/questions on a dedicated slack channelParticipating in the on-call rotationResearching new cool & useful technologies that might help us on our missionWe do invest some portion of our time to always look around to find new shiny technologies & things that can prove useful for us and/or for wider Outreach teamsOur Vision of YouTechnical expertise of our dream colleague:Experience with creating & managing production K8s clustersExperience with digging into & investigating various K8s problemsProficient in any IaaC tool (Terraform preferred)Proficient in one of the three major cloud providers (AWS preferred)Proficient in Linux systems (Ubuntu, Amazon Linux,…)Proficient in working with version control systems (Github,…)Proficient in any scripting language (bash, python,...)Proficiency in Golang is a plusPersonality of our dream colleague:Team player - someone who is not afraid to ask for help and give one when neededWillingness to continuously learn and grow both as a person and in their careerStrong verbal and written communication skillsSomeone who believes in automating away problemsProblem solver - someone who is not afraid of difficult problems and is willing to dig deep to solve it
We encourage you to apply, even if you think the position sounds a bit outside your wheelhouse. Our ideal candidate is someone who is interested in learning and developing on the job constantly, even if you can walk in through the door on your first day and immediately do amazing things.
Why You’ll Love It Here
● Highly competitive salary
● Amazing working space with a running track on its roof
● Flexible time off, 5 weeks of vacation, and 5 annual sick days
● 4% employer supplemental pension monthly contribution
● Private medical care for employee and spouse with Program Health Plus
● Life insurance at 2x annual salary
● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
● Opportunity to be part of company success via the RSU program
● Company-organized and personal paid volunteer days to support the community that supports us
● Relocation package - support offered for foreign future employees and their families relocating to Prague
● Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
● Employee referral bonuses to encourage the addition of great new people to the team
● Fun company and team outings because we play just as hard as we work
