Revenue Enablement Manager

TL;DR

Snappt is in need of an experienced Revenue Enablement Manager to develop the strategy, resources, tools, processes, and training necessary to help our teams effectively support and position the value of Snappt to our customers and prospects. This role will work across departments to build supporting content and programs to enable the Sales, Marketing, Channel, and Customer Experience teams to have consistent, effective, and engaging conversations with customers at each stage of the customer lifecycle while helping to improve the efficiency and effectiveness of our organization. In this role, you will be challenged to develop the skills and experience to, over time, lead an enablement department. 
 

Who we are

We are a Series A, well-funded tech startup that is kicking ass and taking names. In just two short years, we have captured nearly 10% market share… because our fraud detection technology is saving our customers millions, soon to be billions of dollars.

We are a founder-led organization, passionate about building a company with awesome people and a relentless focus on the customer. And as cliche as it may sound, we walk the walk and stand behind our Core Values and how we treat one another.

We are a team of 80, soon to be 120. If you’re like us and think you have what it takes to join us, keep reading!

What we do

We stop the bad guys. Since 2020, we have saved our customers over $150MM in potential losses. 

The Snappt platform leverages our proprietary algorithm to effectively and efficiently identify tampered or altered documents used for income or financial verification. For example, this empowers property managers and owners to avoid costly evictions (and the associated bad debt.) 

Who you are

• You are passionate; you throw your energy and conviction into the work you do.  
• You are naturally curious; you have an innate desire to understand people and help solve their problems.
• You are collaborative; you thrive in environments where people work together to create winning solutions.
• You commit to self-development and personal growth; you pursue your personal and professional interests with energy and enthusiasm.
• You assume positive intent; you believe your teammates and customers come from a place of good intention.

What you will do

• Build and scale learning and development programs that align with business strategy and needs; optimize the employee experience
• Design, develop, and own a business plan that educates and empowers the commercial teams
• Partner with Sales, Marketing, Channel, and Customer Experience (CX) leadership to develop strategies and objectives that lead to the success of each individual and the team as a whole
• Track metrics to identify trends, anticipate development needs, and proactively execute programs that accelerate the growth of people’s skills and acumen
• Provide expert facilitation and training to ensure organizational and individual performance and revenue team effectiveness
• Design, execute, and enhance enablement programs including onboarding and ongoing training to support the needs of a dynamic, growing organization
• Partner closely with Product Marketing to create resources including playbooks, templates, kill sheets, sales training programs, CX onboarding, and other assets as required
• Develop training programs for Sales, Marketing, Channel, and CX teams for new products, marketing programs, and technology that reinforce processes and methodology, drive adoption, and promote best practices
• Monitor skill development and manage individual development plans for Sales, Channel, and CX reps
• Work within Revenue Operations to monitor and maintain reporting on enablement effectiveness across the team
• Work closely with commercial leadership to monitor productivity, establish metrics, and execute objectives related to team success

What you bring

• 4+ years of training and enablement experience in high-growth, startup organizations
• 2+ years of B2B SaaS L & D experience with increasing responsibility and ownership
• Strategic thinker who can take broad visions and concepts and develop structured plans, actions, and measures and then execute those plans
• Experience in developing and managing Sales competency models and learning paths
• Ability to operate in ambiguity and take broad, aspirational goals and turn them into scalable, repeatable processes, systems, and learning programs
• Adaptable, flexible, and naturally resilient with a proactive approach
• You are a clear and polished communicator: You can distill complex topics and ideas into something digestible for a wide array of learners, and you can deliver clear and engaging messaging both verbally and written (with an eye toward the ways to adapt communication approaches for different audiences).
• Proven program management and project management skills
• Demonstrates ability to coach peers to up-level performance of the team
• Enjoy working in a high-growth, dynamic company environment, using the broader team within enablement platforms or learning management systems to convey value to customers
• Flexible and adaptable to meet the needs of the changing market, our customers, and our business
• Demonstrated ability to think strategically, and work in complex situations
• Naturally self-driven, results-oriented, and able to work as part of a team

Where you’ll work

Snappt is a remote-first organization. 

We don’t have an office. So if you’re accountable and do high-quality work...do it from anywhere. You can also expect to see your teammates throughout the year IRL, at company-supported retreats and events.

We are an Equal Opportunity Employer 

We believe the best ideas come from working with people of different backgrounds and unique perspectives.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Snappt makes hiring decisions based solely on qualifications, merit, and business needs at the time.