Offer summary
Qualifications:
Bachelor’s degree preferred., 2+ years related experience in customer service., Sound technical knowledge required., Proficiency in Google Workspace and CRM., Background in training or education preferred..Key responsabilities:
- Train clients on software customization.
- Answer client inquiries for technical support.
- Create project plans for software installations.
- Assist clients in installing customized systems.
- Document technical processes and common issues.