International Operations Coordinator, High School Exchange USA

Who we are: 

CIEE is a non-profit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and culturally diverse world.

Why work with us:  

• You will change the world. CIEE builds bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change!
• You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:
  • Paid time off and Parental leave
  • Gym Reimbursement Program
  • Employee Assistance Program
  • Short-term & Long-term Disability
  • 6 floating Fridays (based on our eligibility rules)
  • CIEE Study Abroad and TEFL Program discounts
  • 403(b) Retirement Plan with employer contribution
  • Insurance Coverage (life, travel, medical, dental, and vision) 
  • Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
  • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
• You will be part of a fast-paced, international, diverse, and collaborative team of professionals. CIEE operates the largest nonprofit network of study-abroad locations, with facilities and staff in 29 countries.  Additionally, we help international participants from over 140 countries come to the USA each year.  Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 75-year-old mission to make the world a more peaceful place.

Who you are: 

The International Operations Coordinator role is a critical position on the Academic Exchanges Team, which supports both the inbound private sector J-1 program and the Grants inbound programs. The International Operations Coordinator is part of a team responsible for pre-arrival and post-arrival projects, including but not limited to application review, travel logistics, general program outreach, and day-to-day operations. This includes coordination with international representatives, government agencies, local coordinators, students, volunteer host families, and other CIEE teams. This position has excellent potential for professional development beyond operations, with event support, volunteer organization, marketing, and social media.

What you’ll do: 

• Support the day-to-day operations of the inbound high school exchange program.
• Review student applications, following U.S. Department of State guidelines and regulations, and process student placements.
• Communicate effectively across teams and with different stakeholders as a representative of CIEE.
• With direction from the Manager, take ownership of seasonally rotating projects as assigned.

What you’ll bring:

• Bachelor's degree (or international equivalent).
• Excellent organizational and time management skills with regularly shifting priorities.
• Ability and willingness to remain flexible, shifting between projects based on the seasonality of the program, as directed by the supervisor.
• Meticulous attention to detail in a very fast-paced environment.
• Strong, professional, written, and verbal communication skills.
• Intercultural communication experience is a plus.
• Fast learner of new technology, systems, procedures, and policies.
• Computer skills including Microsoft Word, Excel, and Outlook are essential.
• A strong knowledge of Excel, Salesforce (CRM), and other IT skills helpful.
• Travel: Must be willing and able to travel, up to 10%

CIEE believes that diversity matters and that professionals with diverse backgrounds provide diverse approaches and ideas to solving problems and finding ways to advance our mission to bring the world together. Candidates from underrepresented groups with diverse backgrounds and experiences are strongly encouraged to apply. 

Due to federal regulations, a reference and background check will be conducted as a condition of employment.