Job Summary
JOB DESCRIPTION
A Chauffeur will be passionate about customer service, guest safety, and be a company ambassador while transporting guests to and from the airport as well as other destinations. They will set the tone of the guest experience by being the first person to welcome our guests to our properties and wish them farewell as they depart. A Chauffeur must exhibit a high level of professional, polished, and personalized guest service that embodies the company’s brand, standards, and core values.
All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures.
Essential Job Functions
- Serves as an ambassador for Caesars Entertainment.
- Maintains a polished appearance and professional demeanor.
- Pick up and drop off guests on time and safely to predetermined locations.
- Ensure compliance with all applicable laws, policies, and procedures.
- Assists guests in handling luggage and packages.
- Opens doors for guests as they enter and exit the vehicle.
- Maintains a clean and presentable vehicle.
- Assists guests with answering questions about events, the resorts, and amenities.
- Submits updated Nevada DMV report and driver’s license as requested.
- This is a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements inherent to this position.
Qualifications
Required:
- Must have at least 1-year previous professional driving experience
- Skilled in the safe operation of limousines, SUVs, and all other vehicles in the fleet.
- Must have and maintain a clean DMV record.
- Must have or be able to obtain a Nevada Driver's License.
- Professional appearance and demeanor.
- Ability to effectively communicate in English.
- Strong knowledge of the Las Vegas area.
- Outgoing, friendly personality.
Preferred
- Previous experience working in a luxury hospitality setting.
- High school diploma or GED.
- Ability to speak, read and write in languages other than English.
Critical Competencies
- Must possess basic mathematical skills to include the ability to add, subtract, multiply, and divide specific to position responsibilities.
- Engages others in general conversation tactics to build rapport quickly; can lead and adapt communication and presentation tactics to engage an audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders
- Approaches fact-finding and discovery missions in a collaborative effort; values input and experiences of others that create additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation
Language Skills
- Ability to read and understand all policies and procedures.
- Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
- Must be able to complete standard forms and reports.
Physical, Mental And Environmental Demands
- Must be able to work flexible hours, including evenings and weekends.
- Fast-paced environment, multiple tasks to be handled under time constraints.
- Must be able to handle a heavy business volume, and sensitive situations relating to a team member, candidate, and guest problems, in a timely manner.
- Must be able to tolerate areas containing secondhand smoke.
- Must be able to lift and carry 30 pounds.
- Must be able to bend, crouch, kneel, twist, and work at a desk/counter when performing functions of the job.
- Respond to visual and aural cues.
- Must have manual dexterity to operate all office equipment.
- Must be able to recognize and respond to individuals with questions.
- Must be able to maneuver around office and property.
Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
About Us
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
