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Bilingual Claims Representative I - Claims Management Services (CMS)

EXTRA HOLIDAYS - FULLY FLEXIBLE
Remote: 
Hybrid
Contract: 
Work from: 
St. John's (CA)

Offer summary

Qualifications:

Bilingual in French and English is required, Relevant university degree or training experience, Experience relevant to the position, Strong time management skills, Excellent written and verbal communication skills.

Key responsabilities:

  • Open new claims via phone with clients
  • Gather events' information through interviews
  • Analyze coverage to determine claim coverage
  • Decide on liability and review damage assessments
  • Settling claims fairly and completing payments
Intact Financial Corporation logo
Intact Financial Corporation Insurance XLarge https://www.intactfc.com/
10001 Employees
See more Intact Financial Corporation offers

Job description

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Your missions

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.  

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for a Bilingual Claims Representative I - Claims Management Services (CMS) to join our growing team!

What you'll do here:                                                   

  • Open new claims on the phone with clients and ensure immediate handling of the situation.

  • Gather versions of events from the insured and/or witnesses by interviewing them about the events.

  • Determine if the claim is covered or not by analyzing the coverage required to cover the claim.

  • Analyze the information obtained, make decisions that will be used to establish liability and review the assessment of damages. 

  • Settle the claim in a fair and reasonable manner, validate damages and complete payments.


What you bring to the table:     

  • Bilingual - French and English is required

  • University degree or any combination of training and experience deemed relevant for the role

  • Experience that is relevant to the position.

  • Strong time management skills.

  • Excellent written and verbal communication skills.

  • No Canadian work experience required however must be eligible to work in Canada.

This posting expires 04/Oct/2024 at 11:59pm EST

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success

  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

  • An extensive flex pension and benefits package, with access to virtual healthcare

  • Flexible work arrangements

  • Possibility to purchase up to 5 extra days off per year

  • An annual wellness account that promotes an active and healthy lifestyle

  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

  • Inspiring leaders and colleagues who will lift you up and help you grow

  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

Required profile

Experience

Industry :
Insurance
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Time Management
  • Non-Verbal Communication
  • Analytical Thinking
  • Decision Making

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