Payment Specialist (Remote)

Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

If you're looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

OVERVIEW:

This position is responsible and accountable for all aspects of payments received in the CBO office. This includes, but is not limited to, posting insurance and patient payments to appropriate account from US Mail, EFT and Credit card Vendor, researching and obtaining explanation of benefits for the department, setting up ERA/EFT for practice and reviewing and correcting patients accounts under the direction of a senior staff member.

We have an immediate opening for a full-time Payment Specialist to join our team. This position is remote, and the schedule is Monday through Friday 8:00am-4:30pm.

How You'll Contribute:

We always do whatever it takes, even if it isn't specifically our "job." In general, the Payment Specialist is responsible for:

• Ensures all ERA and EFTs are set up appropriately for each practice
• Follows up with Insurance companies on status for enrollment
• Creates Logins and obtain access to all portals
• Ensures all US mail is scanned into the appropriate folders in a timely manner
• Ensures all ERA’s are downloaded from the Practice Management clearing house and or individual payer portals
• Handles calling insurance companies to obtain missing explanation of benefits
• Post daily explanation of benefits and patient payments to patient accounts utilizing electronic payment posting software
• Knowledgeable on insurance contract requirements and Shady Grove Fertility Financial Programs
• Reviewing and making corrections to patients accounts to ensure patient satisfaction
• Balancing and submitting assigned worked
• Applies Denials and Deductibles to patients accounts per electronic remittance
• Assist with submitting “Billed in Error” refunds to insurances
• Assists with any QA functions that needs attention prior to month end
• Maintains patient confidence and protects operations by keeping information confidential
  
  
  

What You'll Bring:

• Associate Degree in accounting, business or medical billing certificate. High School Diploma acceptable with appropriate hands-on experience
• Minimum 1-year specialized experience with medical billing certificate, or minimum 2-3 years’ experience without billing certificate
• Ability to access, input, and retrieves information from a computer. Medical software program experience required
• Knowledge of office procedure and office machines (i.e. computer, fax, copier, etc.)
• Ability to demonstrate good judgment
• Ability to communicate accurately and concisely
• Ability to remain calm and poised under stress
• Excellent interpersonal skills
  
  
  

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer:

• Competitive pay + bonus
• Comprehensive training
• Medical, dental, vision, and 401(k) matching
• Generous paid time off and holidays
• Retirement plan
• Tuition assistance
• Ability to make an impact in the communities we serve
  
  
  

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

To learn more about our company and culture, visit here