Job Description
The Sales Enablement Specialist bridges the gap between sales strategy and practical implementation. Their primary goal is to empower sales representatives by equipping them with the necessary tools, knowledge, and streamlined processes related to effective usage of the Salesforce platform. The specialist will embrace the opportunity to provide recommendations to enhance the internal sales process, be knowledgeable in reporting metrics, provide on various strategic initiatives within the department, and interact directly with the sales team. We are looking for someone passionate about Salesforce, and excited to motivate and empower the team!
Location: Role is remote with minimal (5-10%) travel required
Roles And Responsibilities
- Salesforce CRM Training and Content Development:
- Facilitate ongoing individual and group training on Salesforce features, navigation, and best practices
- Assist with the creation and maintenance of training and reference materials to facilitate smooth adoption of Salesforce tools and usage
- Sales Process Optimization:
- Collaborate with Sales SLT and Sales Operations teams to identify process bottlenecks and areas for improvement within the Salesforce sales cycle.
- Assist in the implementation of strategies to enhance sales efficiency using Salesforce automation and workflows, while considering impacts to other internal systems
- Proactively seek feedback from users on performance success and challenges by leading process improvement workshops as needed
- Sales Metrics and Reporting
- Generate reports and dashboards to provide insights to sales leadership to identify opportunities for improved sales performance
- Monitor performance related to Salesforce adoption, pipeline, and productivity
- Salesforce Business Admin
- Be the “subject matter expert” for Salesforce, providing primary support to the sales team
- Collaborate with the development team to set up features and customize the tool
- Help define and implement criteria for outcomes and milestones measures
- Customize prebuilt Enablement reports and dashboards
- Cross-Functional Collaboration:
- Coordinate with sales leadership and executive management to support sales initiatives
- Assist leadership and liaise with shared services on sales related initiatives, processes, enhancements, challenges, and rollouts
- Work closely with marketing, tech, and Brand teams to align initiative messaging and sales efforts, ensuring consistent communication
- Facilitate knowledge sharing and collaboration across departments
- Provide support on the dashCRM platform
- Be knowledgeable in the sales cycle, as well as internal processes from Sales lens, including but not limited to submitting applications, GCI, FDDs, reporting
- Additional responsibilities as needed by leadership
Qualifications
- 1-2 years of experience in sales, sales operations, or sales enablement, preferably within the real estate or technology industries
- Strong familiarity and direct experience with Salesforce CRM required
- Passion and interest in Salesforce and helping others succeed using the tool
- In depth knowledge of Microsoft Products, specifically Excel (VLOOKUP, Pivot Tables, Sorting, Advanced Find, Filters, Functions, Formulas, Charts etc.), Teams, PowerPoint, Word, PowerAutomate, Sharepoint
- Strong communication and collaboration skills to work effectively with cross-functional teams, while taking ownership of individual results
- A proactive and adaptable mindset with strong organizational and time management skills
- Positive and professional attitude with a sensitivity to confidential issues and attention to details
- Data analysis skills a plus
- Strategic, think beyond immediate tasks and contribute to long-term enablement strategies
Note: Not a Salesforce Developer role
About Us
Anywhere is a global franchisor of some of the most recognized brands in the real estate industry. Our Franchise Group delivers value to agents and brokers through powerful marketing, sales support systems, training, mentorship, and tools & technology that help to fuel their success in a competitive real estate environment.
Anywhere Real Estate Inc. (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate , Century 21® , Coldwell Banker® , Coldwell Banker Commercial® , Corcoran® , ERA® , and Sotheby's International Realty®
The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.
At Anywhere Real Estate, diversity fuels success – for our company, for our employees, and for our industry. We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone’s next move.
We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results.
We value diversity – respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company’s diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report .
You’ll find our commitment to diversity reflected in our achievements:
- Recognized as one of the World’s Most Ethical Companies since 2011.
- Anywhere has also been designated a Great Place to Work since 2019.
- Recognized by Fortune as one of America’s Most Innovative Companies.
- Honored by Forbes as one of the World’s Best Employers for Diversity and Top Female Friendly Companies.
With a diverse employee population, we know we will succeed together and move real estate to what’s next. We hope you’ll join us.
