Job Description:
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.
Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.
AT&T has an opening for a Consolidated Systems Management (CSM) Technical Lead to provide technical expertise to a team conducting 24x7 monitoring of server and network operations.
Job Duties/Responsibilities:
- Coordinate on release management Final Deployment documents
- Verify accuracy of Supporting CMDB documentation
- Coordinate User Acceptance testing of new monitoring
- Assist in the training of new personnel
- Be able to Identify Systems anomalies
- Produce monthly metric reports
- Maintain the integrity of the data and tools used to perform daily task
- Responsible for reviewing and testing New monitoring sources
- Identify impacts of proposed releases
- Review Change Request and Cables for expected work
- Attend daily and adhoc meeting as required as a representative of Event management
- Maintain scheduled associated with CSM activities
- Monitor tool tickets to ensure resolution is completed and documented accordingly
- Perform adhoc activities as required
Required Clearance
TSSCI with poly (#ts/sci) (#polygraph)
Required Qualifications:
- Candidate must have a total of 12 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 12 years of work history OR an Associate’s and 10 years, a Bachelors’ and 8 years, a Masters and 4 years or a PhD and 2 years of work history.
Desired Qualifications
- Ability to work closely with Program Management, Client/Server & Network professionals and the customer community
- Skilled in working with Tool engineers to report and resolve Operational issues
- Have a working knowledge of ServiceNow
- Skilled in word and Power point for reporting
Our Consolidated Systems Management (CSM) Technical Lead's earn between $98,100 - $171,797. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40
Time Type:
Regular
Location:
Mclean, Virginia
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
