Offer summary
Qualifications:
1 to 3 years experience as audio engineer, Knowledge of recording software and hardware, Degree in audio/sound engineering is a plus, Tech-savvy with high empathy, Based in Mexico.Key responsabilities:
- Interact with users via video, chat, email
- Assist customers with remote recording setup
- Ensure quality customer service remotely
- Collaborate with teams to relay customer insights
- Draft articles and training materials for knowledge team