Customer Care Agent - Intern

This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.

At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity – it’s how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises – to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success.

Customer Care Agent -  Intern Brazil

The role:

We are currently looking for an intern to work within our Spectris Brazil – Hottinger Bruel & Kjaer, Inc. The role is based in Brazil, and you will be part of dynamic team of five people that is linked to a larger global group. This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry.

Primary responsibilities

As a Customer Care Intern you will be responsible for:

• Answer the telephone and redirect phone calls with the organization
• Check and direct Leads with the Sales CRM system
• Issue simple quotations according to Sales Engineers instructions
• Sending order confirmations to the customers
• Order Processing
• Manage Orders in portals
• Onboard and maintain internal and external customer accounts
• Triage and forward emails to correct department
• Professional qualifications and personal skills
• Strong communication skills in English – oral and written.
• Strong team and interpersonal skills
• Task-oriented, self-motivated, enthusiastic and flexible
• Strong attention to detail a must

Benefits:

• Life Insurance
• Meal ticket
• Bus Ticket

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