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Business Analyst (with Spanish)

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Portugal

Offer summary

Qualifications:

Fluency in English and Spanish, 2+ years of experience in IT projects, Deep understanding of industry models, Knowledge of data exchange technologies and BPMN, Understanding of IT solutions architecture.

Key responsabilities:

  • Gathering requirements from stakeholders
  • Producing business requirement artifacts
  • Customizing systems with low-code instruments
  • Holding training sessions for clients
Creatio logo
Creatio
501 - 1000 Employees
About Creatio
Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Genuine care for our clients and partners is a defining part of Creatio DNA. Creatio offerings include a no-code platform (Studio Creatio), CRM applications (marketing, sales, and service), industry workflows for 20 verticals and marketplace add-ons. We help our customers digitize workflows, enhance customer and employee experiences, and boost the efficiency of commercial and operational teams. Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports. Creatio products receive raving end-user reviews on peer-to-peer portals. Our customers enjoy the freedom to own their automation. Freedom is provided through unlimited customization, the ability to build apps without a line of code, and a universe of ready-to-use templates and connectors. Our platform empowers knowledge workers to build applications with no-code while increasing organizational capacity. We believe in genuine care. We build sincere relationships with our clients and partners by giving a hand first and then thinking about business, communicating transparently and openly, and listening, adjusting and bringing value. Creatio is an American company headquartered in Boston, MA. We have 700+ employees in six offices and a local presence in 25 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others. Creatio partners with 700 GSIs and local integrators. Our culture is about genuine care for our clients and partners, passion, going the extra mile and staying positive.
See more Creatio offers

Job description

We`re looking for a Business Analyst who will join our Customer Success team and work for Global markets.

Working on our team as a Business Analyst position involves:

  • Gathering requirements from multiple stakeholders, finding out clients' business needs.
  • Producing business requirement artifacts including concept, technical design, use cases, testing protocols, and others.
  • System customizing with the help of low-code instruments.
  • Holding training sessions for clients.

Candidate Expectations

  • Fluency in English and Spanish and ability to communicate complex ideas effectively — both verbally and in writing.
  • 2+ years of experience in IT projects implementation.
  • Deep understanding of industry models.
  • Knowledge of data exchange technologies and BPMN.
  • Understanding IT solutions architecture.
  • Experience with CRM software will be an advantage.

What You Should Expect From Us

  • the award-winning product (a Leader in Gartner Quadrants) to be proud of;
  • a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;
  • culture of genuine care, ownership, dedication, and high standards (learn more here);
  • a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
  • caring for your health: Creatio offers several options for medical insurance together with our medical partner
  • Creatio offers all team members competitive pay;
  • paid leave options for life-qualifying events, sicknesses, etc.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
EnglishEnglishSpanish
Check out the description to know which languages are mandatory.

Hard Skills

Customer Relationship Management (CRM) SoftwareRequirements AnalysisSpeech FluencyLow-Code Development Platform (LCDP)Use Case AnalysisData ExchangeValidation ProtocolsBusiness AnalysisProject ImplementationIT Architecture DesignTechnical DesignStakeholder Management

Other Skills

  • Problem Solving
  • Training And Development
  • Verbal Communication Skills
Are you interested?

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