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IT Infrastructure Support (FMCG)

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

South Africa

Offer summary

Qualifications:

Relevant BCom Degree in IT, 3 - 5 years experience in FMCG, ERP system experience, Syspro preferred, Own reliable vehicle, Willing to work after hours.

Key responsabilities:

Provide first-line support for IT issues
Install, configure, and troubleshoot systems
Manage user accounts in Active Directory
Train employees on IT systems
Collaborate with departments and support Syspro upgrades

Watershed Consulting Human Resources, Staffing & Recruiting SME https://watershedconsulting.co.za/

11 - 50 Employees

See more Watershed Consulting offers

Job description

We are looking for a Self-Driven multi-tasker with excellent communication and interpersonal skills to take on the IT INFRASTRUCTURE SUPPORT role in a fast-paced and driven company environment - for a client in the FMCG/Manufacturing Sector (based in Amanzimtoti, KZN)

The ideal candidate needs to have at least 3-5yrs work experience (ideally within the FMCG sector), ERP System experience (ideally Syspro), their own reliable vehicle, and willing and available to work after hours in emergencies when required.

Summary Of Role Responsibilities

The desired candidate will be required to perform the following which may not be limited to:

Provide first-line support for laptops, video and web conferences, & file sharing solutions
IT front desk support
Install, configure, and troubleshoot hardware and software issues
Set up and manage wireless networks, ensuring reliable connectivity
Diagnose and resolve network problems, monitor network performance
Create, modify, and delete user accounts in Active Directory
Plan and execute backup strategies to ensure data integrity and availability
Train employees on IT systems and provide user manuals
Contribute to IT department knowledge management initiatives
Support for Syspro upgrade project, working with remote IT staff, including change implementation and testing
Collaborate with other departments to support overall business objectives
Ensure seamless integration of IT systems across all departments
Liaison with external IT support
Stay current with emerging technologies and industry trends
Manage the ERP and other software packages including VIP Payroll System, Uniclox Biometric Access Control System, Pastel etc.

Minimum Requirements & Competence

Relevant BCom Degree in IT from a reputable institution
Experience with Syspro (advantageous) or similar ERP system (critical)
3 - 5 years relevant and proven work experience, preferably within the FMCG sector
Excellent verbal and written communication skills
Ability to work in fast-paced and driven company environment
Must be willing and available to work after hours in emergencies when required
Must have own reliable vehicle