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Tech Support L1 Magyar nyelvtudással, Home Office lehetÅséggel

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Excellent Hungarian communication skills, Intermediate English communication skills, Basic technical knowledge.

Key responsabilities:

  • Manage calls from technicians and clients
  • Troubleshoot and order parts for technicians
  • Resolve issues remotely using checks
  • Monitor troubleshooting progress and update clients appropriately
CGS Romania logo
CGS Romania XLarge https://romania.cgsinc.com/
1001 - 5000 Employees
See more CGS Romania offers

Job description

Short Company Description

Ca angajat CGS Romania vei beneficia de un program de lucru flexibil, in functie de nevoile tale, cat si vei participa la sesiuni de formare si training-uri intensive pentru a iti imbunatati cunostintele si pentru a putea sa iti indeplinesti cu brio atributiile. Te vei alatura unei echipe entuziaste si dinamice ce te va ajuta la dezvoltarea unei cariere de succes, intr-un mediu fun si interactiv, inconjurat de prieteni.

#FriendsWorkingTogether

Requirements

Elvarasok:

Jo magyar nyelvu kommunikacios keszsegek.

Kozepszintu angol nyelvu kommunikacios keszsegek.

Kozepszintu technikai ismeretek.

Munkaprogram

Hetfo - Pentek 10:00 - 18:30

Responsibilities

Fobb feladatok:

  • az ugyintezo fogadja a technikusoktol es az uzletekbol erkezo hivasokat, hibaelharitast vegez, alkatreszeket rendel, amellyel a technikusok vegzik munkajukat a terepen
  • Kulonfele ellenorzesek es lepesek segitsegevel probaljak a problemat megoldani tavolrol
  • Monitorizaljak a hibaelharitast es szukseg eseten tajekoztatjak e-mailben, telefonon az ugyfeleket a hibaelharitas folyamatarol

Amit Kinalunk

  • Otthoni munkavegzesi lehetoseg.
  • Etkezesi jegy.
  • Egeszsegugyi biztositas.
  • 7card elofizetes.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
RomanianHungarianEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Problem Solving
  • Technical Acumen
  • Customer Service

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