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Spanish Speaking Technical Support Specialist in Greece (Relocation pkg incl.)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Spanish and English, Experience in technical support or customer service is a plus, Excellent problem-solving and multitasking abilities, Willingness to relocate to Greece.

Key responsabilities:

  • Provide exceptional technical support to clients
  • Diagnose and troubleshoot issues via phone, email, and chat
  • Document interactions to optimize support processes
  • Collaborate with team members and other departments
  • Engage in continuous training on technology trends
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

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Your missions

Patrique Mercier Recruitment PT is excited to announce openings for Spanish Speaking Technical Support Specialists in Greece, complete with a generous relocation package! If you are a fluent Spanish speaker with a strong affinity for technology and a commitment to excellent customer service, this role presents the perfect opportunity to advance your career while enjoying the stunning beauty and rich history of Greece.

As a Spanish Speaking Technical Support Specialist, you will assist our Spanish-speaking clients by providing exceptional technical support and resolving their inquiries. Your expertise will be essential in diagnosing technical issues and delivering timely, effective solutions. If you are passionate about technology and thrive in a customer-focused environment, we invite you to be part of our dedicated team while benefiting from a supportive relocation process!

Responsibilities
  • Deliver top-notch technical support to Spanish-speaking customers.
  • Diagnose and troubleshoot technical issues via phone, email, and chat.
  • Provide clear solutions to enhance customer experience and satisfaction.
  • Maintain a comprehensive understanding of products and services.
  • Document interactions and feedback to optimize support processes.
  • Collaborate effectively with team members and other departments.
  • Engage in continuous training to stay updated on technology trends and services.

Requirements

  • Fluency in Spanish (both spoken and written) with strong communication skills.
  • Proficiency in English, both spoken and written.
  • Experience in a technical support or customer service role is a plus.
  • Excellent problem-solving abilities and multitasking skills.
  • Ability to work well in a fast-paced and dynamic environment.
  • A positive attitude and a genuine desire to assist customers with technical issues.
  • Readiness to relocate to Greece and immerse oneself in a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Multitasking
  • Customer Service
  • Problem Solving
  • Adaptability
  • Collaboration
  • Verbal Communication Skills

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