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Customer Service Agent Native Irish Speaking Free Relocation to Greece

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece, Ireland

Offer summary

Qualifications:

Fluent in Irish and proficient in English, Experience in customer service is preferred, Strong verbal and written communication skills, Ability to thrive in fast-paced environment, Familiarity with customer service software.

Key responsabilities:

Deliver outstanding customer support to clients
Address and resolve inquiries and complaints
Assist clients with product information and support
Document customer interactions accurately
Collaborate to enhance customer satisfaction

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

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Job description

At Patrique Mercier Recruitment, we are dedicated to connecting skilled professionals with opportunities that utilize their native language abilities. We are excited to announce an opening for a Native Irish Speaking Customer Service Agent to join our enthusiastic team in Greece. This role provides the opportunity to engage with customers while enjoying the perks of free relocation to a vibrant country renowned for its stunning landscapes and rich cultural heritage. If you are passionate about exceptional customer service and ready to embark on a new adventure, we would love to have you on our team!

Responsibilities

Deliver outstanding customer support to Irish-speaking clients through various platforms including phone, email, and chat.
Address and resolve customer inquiries, complaints, and issues promptly and effectively.
Assist clients with product information, troubleshooting, and after-sales support.
Accurately document all customer interactions and maintain comprehensive records.
Collaborate with team members to achieve key performance indicators and enhance customer satisfaction.
Provide feedback and insights on customer trends to management for continuous improvement.
Contribute to developing and refining customer service processes to improve efficiency.

Requirements

Fluent in Irish (native level) and proficient in English.
Experience in customer service or a related field is highly desirable.
Strong verbal and written communication skills.
Ability to thrive in a fast-paced environment and adapt to changing demands.
Excellent problem-solving abilities and a strong focus on customer satisfaction.
Familiarity with customer service software and tools (e.g., CRM systems).
Willingness to relocate to Greece and immerse yourself in a new cultural experience.

Benefits