Offer summary
Qualifications:
Proven experience in administrative or customer service roles, Excellent written and verbal communication skills, Strong organizational and time management abilities, Proficiency in Microsoft Office Suite, High school diploma or equivalent; additional qualifications preferred.
Key responsabilities:
- Provide administrative support managing calendars and scheduling appointments
- Serve as first point of contact for customer inquiries via phone, email, and chat
- Assist with order processing, billing inquiries, and issue resolution
- Maintain accurate records ensuring data integrity and confidentiality
- Collaborate with the team to enhance processes and customer experience