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Career Opportunities: Mental Health Telehealth Nurse (294339)

EXTRA HOLIDAYS
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Australia

Offer summary

Qualifications:

Registered Nurse with AHPRA registration, Minimum 3 years in mental health nursing, Recent CPD in mental health, Current National Police Check and Working With Children's Check, Ability to commit to specified shifts.

Key responsabilities:

  • Provide clinical advice and triage
  • Document interactions ensuring privacy compliance
  • Review referrals for professional standards adherence
  • Conduct follow-up communication via multiple platforms
Serco logo
Serco Government Administration XLarge https://www.serco.com/
10001 Employees
About Serco
Serco is one of the world’s largest providers of public services to Governments, employing over 50,000 people in over 20 countries. The services we provide are often of critical importance to the communities and nations we serve. Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make a real positive difference to people’s lives and to the safety and security of your community and country. Serco operates in five sectors of public-service provision: Health, Transport, Justice & Immigration, Defence and Citizens Services. Sometimes we are supporting people at troubled times in their lives, be they unemployed, refugees fleeing persecution, or in prison. In other parts of our business we are running some of the most advanced train services in the world, delivering essential support to armed forces, keeping hospitals safe and running 24x7, and providing environmental services. Serco is a business where people and values matter. We have a strong public service ethos, and we employ people who want to make a positive difference to other people’s lives. We operate in North America, UK, Europe, Middle East, Hong Kong, Australia and New Zealand, and we encourage people to develop their careers moving both between different businesses and countries. And as a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled leaders is insatiable, and few companies can offer as many opportunities for people to grow their careers. We are looking for people to join Serco who share our desire to make a positive difference, the confidence to work as part of a team, the insight to spot the opportunity to do things better, and, importantly, the ability to take the initiative and put great ideas into practice wherever they are needed.
See more Serco offers

Job description

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Your missions

 

About the Role:

Join our team as a Registered Nurse specialising in Mental Health, supporting a virtual public health information service across Australia. This remote role allows you to work from anywhere, including your home.

You will provide clinical advice and triage for mental health via inbound and outbound calls, SMS, and follow-up communication. Responsibilities include reviewing referrals and ensuring compliance with professional standards and client-defined practices. Documentation of interactions and adherence to privacy policies are essential.
 

About You:

We seek a qualified and experienced Registered Nurse with a proactive and patient-centric approach. Your background in mental health, strong customer service skills, and ability to work independently are crucial. You must hold current AHPRA registration and have recent CPD activities in mental health.

 

Requirements:

  • Registered Nurse (qualification recognised by Nursing and Midwifery Board of Australia)
  • Minimum 3 years' experience as a Registered Nurse in a mental health setting (including primary care mental health); and/or
  • Minimum 12 months demonstrated duration of practice since of post graduate mental health training
  • Current unconditional AHPRA registration
  • Evidence of the last 12 month's (as a minimum) Continuous Professional Development (CPD), specifically in Mental Health, must be documented on CV
  • National Police Check, Working With Children's Check/Blue Card and client-specific clearances
  • Ability to attend 5 days of paid, online training to set you up for success in the role commencing 21st of October 2024
  • Ability to commit to 0.6-1 FTE spread across multiple days (Permanent) or at least 1 shift per week (Casual) between Monday - Friday, 8:30am - 5:00pm AEST

 

Rewards & Benefits:

  • Competitive remuneration and retention bonuses
  • Access to Serco Benefits program (including lifestyle discounts)
  • Career development opportunities within Serco’s global network
  • Employee Assistance Program for mental health support
  • Join a diverse and inclusive team committed to making a positive impact


About Us:

Serco is a global leader in essential public services across various sectors. We value trust, care, innovation, and pride in all our operations, fostering a culture of diversity and inclusion.

Join Us:

If you are ready to contribute to meaningful healthcare services and embrace a career at Serco, apply now through the 'Apply Now' button or visit www.serco.com/aspac/careers to explore other opportunities.

At Serco, we are dedicated to service excellence and making a difference every day.

 

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Government Administration
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Compliance RequirementsClinical PracticesNursingTriageMental HealthDirect Patient CareInternal Documentation

Soft Skills

  • Communication
  • Training And Development
  • Customer Service
Are you interested?

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