Offer summary
Qualifications:
High school diploma; bachelor's preferred., Proven customer service experience., Excellent verbal and written communication skills., Strong problem-solving abilities., Familiarity with customer support software..Key responsabilities:
- Serve as first contact for customer inquiries.
- Address concerns with empathy and efficiency.
- Troubleshoot technical issues and guide users.
- Process orders, returns, and refunds accurately.
- Maintain records of customer interactions.