Offer summary
Qualifications:
Minimum 4 years in client success management, Experience in digital marketing agencies, Strong communication and interpersonal skills, Proficiency in CRM software and Microsoft Office, Prior experience in home-services niche is a plus.
Key responsabilities:
- Build and nurture strong client relationships
- Serve as main point of contact for clients
- Develop account strategies for satisfaction and growth
- Collaborate to understand client objectives and tailor services
- Coordinate project timelines and communication