Senior Specialist, Data Analyst

MDA Overview:

At MDA, we believe our biggest asset is our combination of different backgrounds, cultures, and disciplines united to form one high-performing team. By bringing together people from different backgrounds, perspectives, and generations, we ensure that we all have access to the opportunities, relationships, and resources necessary to learn, grow and thrive. What we do starts with our people and the neuromuscular disease community we serve. As America’s largest voluntary health organization covering research, healthcare, and advocacy for people with neuromuscular diseases, MDA is leading the way in improving the quality of life for those living with muscular dystrophy, ALS, spinal muscular atrophy, and dozens of related disorders – many first discovered and diagnosed by MDA supported scientists and clinicians.

Department Overview:

The MDA Information Technology (IT) Department consists of the following four areas reporting to the Vice President of Technology:

• Third Party Services - outsourced Help Desk and Managed Services; cybersecurity (this would be the area of responsibility of the candidate)
• Platforms and Integration – Development and maintenance of SAAS business applications and data integration
• Data – responsible for data governance, data quality, and information evaluation for the organization
• Innovation – strategic partnership with MDA administration to identify technology and data initiatives that further the organization's strategic goals.

The IT Department serves all business areas across Mission, Development, Philanthropy and Support Functions teams.

Position Description:

The dynamic role of the Senior Specialist Data Analyst will work to serve the support of data quality and visualization needs enterprise-wide. Working with the Director of Analytics and other department heads, the detail-minded Senior Specialist Data Analyst will drive data initiatives across various platforms and technologies.

What you’ll do:

• Support the management of report requests from across the organization.
• Evaluate requested information and pull data reports to fulfill internal stakeholder needs.
• Assist in maintaining and updating records on all MDA platforms (e.g., Salesforce).
• Provide training support to non-technical departments in relation to new and changing functionality and data standards.
• Use expert evaluation and storytelling to prepare meaningful data visualizations: content for reports, meetings and presentations.
• Maintain MDA Data Policy practices and update any data analytics procedure or process to ensure compliance – with guidance from Director of Analytics.
• Ability to work separately on projects and be backup for the Director of Analytics as needed.
• Other duties as assigned

Salary Range:

This position's salary range is $70,000 - $80,000. Final offer amounts and levels are set by multiple factors, including your experience, and may vary from the amounts listed above.

What we are looking for:

• Bachelor’s degree (or equivalent experience) is required. Degree in data analytics, informatics, etc. Is preferred.
• Must possess data communication and reporting, customer service, and project management skills.
• 2-3 years experience with CRMs, life science databases, or similar platforms. Salesforce and Tableau knowledge are a plus.
• Advanced knowledge of MS Excel is a must.
• 1-2 years of coding experience in Python preferred. Python basics is required.
• Experience entering and maintaining data.
• Outstanding organization and verbal/written communication skill set is a must.
• Ability to identify, prioritize, and solve problems quickly.

MDA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

MDA Benefits:

*For fulltime employees

• Medical, Dental and Vision insurance with prescription coverage
• Health Savings Account with contribution matching and Flexible Spending Accounts for medical and/or dependent care
• Paid sick leave
• Employee Assistance Program (EAP)
• 100% contribution towards basic life insurance, short-term and long-term disability
• Optional additional life insurance and dependent life insurance available
• 403(b) Retirement Savings Plan with company match
• Generous paid time off policy, with increasing accrual rate schedule
• 16 paid holidays
• Standard 35-hour work week with flexible hours
• Remote, work from home opportunities
• Professional Learning and Development opportunities, including Leadership skills
• Company sponsored Wellness Program