Offer summary
Qualifications:
Previous experience in customer service or hospitality preferred., Excellent communication and interpersonal skills., Strong problem-solving abilities with empathy., Proficiency in office software and online communication tools., Ability to work independently and in a team..
Key responsabilities:
- Serve as the first point of contact for client inquiries via phone, email, and chat.
- Assist clients with booking, resolving issues, and providing recommendations.
- Ensure timely, professional responses to client inquiries.
- Collaborate with internal teams to fulfill client requests.
- Maintain accurate records of client interactions and transactions.