Why this role is important to us:
We are looking for a highly motivated Manager with experience in service delivery to lead and develop people and teams in the Configuration & Testing Services (CTS) department integrated into several Global Delivery Centers (GDC) of our client.
This is a diverse role with many touch points with senior management in both the technology organization and business units with our client.
In return, you will enjoy working within a great leadership team that values its employees and encourages development. You will lead employees from EMEA GDC (Warsaw) who are all dedicated and committed focusing on our clients.
What you will be responsible for:
(A) Servant Leading and Agile People Management
- Act as a role model exhibiting the client’s corporate values, strategy, and culture in all interactions.
- Promote feedback culture and address employee concerns in a timely and effective manner.
- Support high engagement of employees by ensuring a transparent and psychologically safe working environment.
- Actively facilitate and monitor employee growth in professional development through an internal framework.
- Ensure long life learning organization.
- Serve as Lean-Agile coach to Agile Service Delivery Teams ensuring high autonomy and global alignment.
- Support leadership team in creating high-performance and self-organized teams.
(B) Goal-oriented Task Management
- Responsible for recruitment, onboarding and offboarding of employees.
- Collaborate with Agile Team Leaders to ensure optimal planning and allocation of resources to guarantee sound work & life harmony as well as high-quality and on-time service deliveries.
- Provide input for organizational structure, job requirements and headcount in covered GDC.
- Participate in defining and administering compensation, benefits, and promotions. Collaborate with all relevant parts of the company to ensure they have the required input to plan work and budget.
- As a key member of the leadership team you share responsibility for project delivery and coordination, escalations, removing impediments, and dependencies.
(C) Strategic Involvement
- Apply system and design thinking in optimization of organizational structure, processes, and operational framework in close collaboration with other Delivery Centers ensuring global consistency.
- Provide input and take an essential role to work on strategic directions of your area of responsibility supporting the client’s strategy.
What we value:
- Empathic and thrive by working with people.
- Great communication skills, knowledge about NVC is a valuable asset.
- Relevant experience in similar positions particularly with scaled agile frameworks.
- Proven leadership and experience working in a complex matrix organization.
- Ability to build and maintain trust within teams and stakeholders along with conflict mediation.
- Functional, technical, or project management experience is beneficial.
- Structured, well-organized with focus on details.
- Continuous improvement mindset and knowledge.
- Experience to lead team through change.
- Willingness to step-up and take on extra responsibility along with standard work tasks.
- Good interpersonal skills and keen collaborator.
- Motivated, determined and creative with acting locally while thinking globally.
Benefits
Flexible working hours – possibility to work from home (hybrid mode with 1-2 days per week in Warsaw office)
Private medical care (Medicover)
Sharing the costs of sports activities (Multisport Card)
Life insurance
Possibility to develop your career in an international environment
Professional training and courses
Language classes
Integration events and charity projects
Who we are:
For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 2,800+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.
SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients, with SimCorp as the overarching company brand and Axioma as a key product brand.
SimCorp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated in our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.
While striving to deliver client value, we believe it is vital to consider our people and our planet in every business decision we make. Acting responsibly is not optional. It is essential.
