Technical Support Specialist with Slovenian

Description

SolarEdge is a global leader in smart energy technology. By leveraging world-class engineering capabilities and with a relentless focus on innovation, SolarEdge creates smart energy solutions that power our lives and drive future progress.

The company's broad range of products encompasses an intelligent inverter, storage systems and a revolutionary EV charger. We are changing the way electricity is being produced and consumed around the world.

Currently we are on the lookout for a talented and energetic Technical Customer Service Representative to join our Tier 1 team. The team plays a major part in providing the first line of support to SolarEdge's customers around the globe.

What you'll be doing:

• You will be the initial point of contact for customers and contractors regarding technical matters, providing support or escalations if needed
• will respond to phone calls, emails and chats in a fast and service oriented manner, by explaining and resolving technical issues
• provide technical support, troubleshooting and diagnostics of SolarEdge's products (inverters, optimizers, monitoring portal etc.)

Requirements

• we value most is the ability to learn fast
• a true team player
• Be able to maintain great working relationships with customers, peers and managers
• Be a multitasker in a very fast-paced environment
• Fluency in Slovenian and English
• computer literacy
• electrical understanding

In addition, it’ll be great, but it’s not required, if:

• have an educational background in Electrical Engineering or similar
• have experience with Photovoltaic systems
• or French language

Why joining SolarEdge?

• opportunity to join a growing market and a leading professional service team in a dynamic, youthful and friendly atmosphere.
• work location, right next to Mladost 1 Metro station
• career development opportunities
• compensation package