Sr. Manager, Engineering Operations (Automation & Reporting)

GEICO is seeking an experienced Senior Manager of Engineering Operations with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications.  You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of continuous improvement.

Position Description

Our Senior Manager, Engineering Operations is leader who will lead member of the engineering staff working across the organization to provide a friction-less experience to our customers and maintain the highest standards of protection and availability. Our team thrives and succeeds in delivering high-quality technology products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from front-end UIs through back-end systems and all points in between.  

Position Responsibilities:

As a Senior Manager, Engineering Operations, you will:

• Focus on multiple areas and provide leadership to the engineering teams.

• Own complete solution across its entire life cycle.

• Influence and build vision with product managers, team members, customers, and other engineering teams to solve complex problems for building enterprise-class business applications.

• Accountable for the quality, usability, and performance of the solutions

• Lead in design sessions and code reviews to elevate the quality of engineering across the organization.

• Utilize programming languages like Java, Python, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services.

• Consistently share best practices and improve processes within and across teams.

• Be responsible for building and mentoring a new team of software engineers

• Drive the team towards building solutions towards the long-term goals while ensuring that high priority tech debts are solved in an efficient way.

Qualifications:

• Experience with designing solutions with a blend of low-code elements, pro-code enterprise elements, machine learning & AI cognitive services (for example, Power Platform, Azure App, Azure Cognitive Services & Azure Machine Learning)

• Fluency and Specialization with at least two modern languages such as Java, C++, Python or C# including object-oriented design.

• Experience in building products using service-oriented architecture and extensible REST APIs

• Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems.

• Experience with continuous delivery and infrastructure as code

• Fluency in DevOps Concepts, Cloud Architecture, and Azure DevOps Operational Framework

• Experience in existing Operational Portals such as Azure Portal

• Experience with application monitoring tools and performance assessments 

• Experience in Datacenter structure, capabilities, and offerings, including the Azure platform, and its native services.

• In-depth knowledge of design patterns, CS data structures and algorithms

• Strong problem-solving ability 

• Ability to excel in a fast-paced, startup-like environment.

• Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication)

• Experience in leveraging PowerShell scripting (preferred)

• Experience in Azure Network (Subscription, Security zoning, etc.) (preferred)

• Experience in security protocols and products: Understanding of Active Directory, Windows

• Authentication, SAML, OAuth (preferred)

• Experience managing & growing technical leaders and teams.

Experience:

• 6+ years of coding experience

• 5+ years of development of tooling and engineering solution in a large-scale, mission-critical environment

• 5+ years of hands-on work experience supervising personnel in a technical environment

• 3+ years of experience with one of the public cloud - AWS, GCP, Azure, or another cloud service

Education:

• Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.