Offer summary
Qualifications:
High school diploma or equivalent required, 1+ years of Customer Service experience required, Previous call center experience preferred, Strong customer-centric focus, Microsoft Office and basic Excel skills.
Key responsabilities:
- Process customer orders accurately and efficiently
- Assist customers with website navigation and inquiries
- Provide resolution for delivery, product, and return concerns
- Verify and update customer's profile information
- Meet performance metrics on customer service activities