Offer summary
Qualifications:
Previous experience in N3 technical support, Solid knowledge in SQL and database maintenance, Familiarity with JSON and API integrations, Problem-solving skills for complex issues, Experience with ERP systems is a plus.
Key responsabilities:
- Resolve complex customer incidents related to ERP
- Analyze and troubleshoot SQL, JSON, and API issues
- Collaborate with development team on critical bugs
- Propose improvements for support processes and documentation
- Assist in client database configuration and maintenance