Match score not available

Carrier Support Representative

EXTRA HOLIDAYS

Remote:

Full Remote

Contract:

Freelance

Salary:

2 - 2K yearly

Experience:

Junior (1-2 years)

Work from:

Philippines

Offer summary

Qualifications:

1+ years experience in Carrier Sales, Transportation, or Logistics, Outstanding written and verbal communication skills, Ability to prioritize in fast-paced environment, Strong business judgment and analytical skills, Excellent problem solving and decision making abilities.

Key responsabilities:

Negotiate market-driven rates and ensure shipment performance metrics
Advocate for carrier partners to use the online platform
Relay carrier feedback to improve core technology
Ensure carriers comply with Loadsmart standards
Assist with inbound requests through telecommunications, webchat and email

Loadsmart SME https://loadsmart.com/

501 - 1000 Employees

See more Loadsmart offers

Job description

Your missions

ARE YOU INTERESTED IN JOINING A HYPER-GROWTH LOGISTICS TECH COMPANY?

→ Do you believe in game-changing innovations and are excited about reimagining an 800 billion dollar industry?

→ Do you want to join a growth-stage start-up technology company valued at over $1 billion? (a true Tech Unicorn)!If so, nice to meet you!

We are Loadsmart and we have recently created a new Carrier Support Rep. We are a Series C-funded logistic technology company that has increased our revenue by 200% year over year, led by a leadership team of logistics veterans and experienced engineers, product leaders and data scientists continuing to disrupt this $800 billion industry.

We are seeking an innovative, agile, Carrier Compliance Support Representative who thrives in a dynamic and fast-paced global company. This position will support inbound requests from internal customers through telecommunications, webchat and email with the intent of assisting Loadsmart in further expanding the company's carrier network by creating a solid carrier experience with loadsmart.

WHAT YOU GET TO DO:

Negotiate market-driven rates and ensure shipment on-time performance metrics are met

Meet success metrics through making the most of every opportunity

Advocate for carrier partners and drivers to utilize our online platform to communicate, book and track loads autonomously

Relay carrier feedback to our engineering team to continuously improve our core technology for sourcing capacity and meet the needs of customers and carrier partners

Ensure carriers are compliant with Loadsmart standards and proactively communicate directly if they fall short of expectations

YOU HAVE EXPERIENCE:

1+ years work experience in Carrier Sales, Transportation, or Logistics

Outstanding written and verbal communication skills

Ability to prioritize and thrive under deadlines in a fast paced environment

Self-starter unafraid of seeking resources to get the job done

Strong business judgment and analytical skills with high attention to detail

Excellent problem solving and decision making abilities

Willing to work in a highly entrepreneurial and team-oriented environment

Results driven work ethic, exemplified by prioritization and persistent continued attention to see projects through to successful completion

YOUR COLLEAGUES WOULD DESCRIBE YOU AS:

Tenacious with the ability to take rejection … a lot!

Competitive, social and problem-solver

Team player but also a stand-alone star with high energy

Networking - a people person

At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability.

It is the policy of Loadsmart that all offers of employment made shall be contingent upon successful completion of electronic background check(s). These checks will be job-related, consistent with business necessity and conducted by our vendor, pursuant to all applicable laws, rules, policies and procedures of our candidates' specific locale.