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German Speaking Customer Service - Home Office in Greece (Relocation pkg incl.)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in German and English, Previous customer service experience preferred, Self-motivated and problem-solver, Willing to relocate to Greece.

Key responsabilities:

  • Deliver outstanding customer service from home.
  • Handle inquiries via phone, email, and chat.
  • Resolve customer issues with a focus on satisfaction.
  • Maintain product knowledge and document interactions.
  • Collaborate with team for service improvement.
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Are you a German speaker seeking a flexible work opportunity from the comfort of your home in Greece? Patrique Mercier Recruitment PT is excited to offer German Speaking Customer Service roles with the possibility of working from home, along with a fully paid relocation package! This is your chance to enjoy the stunning Greek lifestyle while contributing to a dynamic team.

In the role of German Speaking Customer Service Representative, you will be the main support contact for our German-speaking clients, providing them with excellent assistance and solutions. Your responsibilities will include managing inquiries, resolving issues effectively, and ensuring customer satisfaction in a remote setting. This position is perfect for self-motivated individuals who are passionate about providing exceptional service while enjoying the flexibility of working from home. Join us and take advantage of a comprehensive relocation support package as you transition to your new life in Greece!

Responsibilities
  • Deliver outstanding customer service to German-speaking clients from home.
  • Handle inquiries and support requests via phone, email, and chat.
  • Efficiently resolve customer issues and complaints with a focus on satisfaction.
  • Maintain detailed knowledge of products and services to assist customers effectively.
  • Document customer interactions and feedback for quality assurance.
  • Collaborate with team members to continuously improve service delivery.
  • Participate in online training and development to enhance your skills and knowledge.

Requirements

  • Fluent in German (both spoken and written) with strong communication skills.
  • Proficient in English, both spoken and written.
  • Previous experience in customer service or a related role is preferred.
  • Self-motivated with excellent problem-solving abilities.
  • Able to work efficiently in a remote and flexible environment.
  • A positive attitude and genuine passion for helping others.
  • Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Self-Motivation
  • Collaboration
  • Customer Service

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